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Account recovery help needed for Developer account Marcmiquel
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Description

I lost and upgraded my phone] and have lost my 2FA token for logging into [Wikitech, Gerrit, Phabricator, Toolsadmin] using my Developer account. Please [reset my password, disable 2FA on my account] so that I can continue using my Developer account.

I'd suggest making this more visible in the Login area, because I had to navigate to this meta page to get to this phabricator task.
https://meta.wikimedia.org/wiki/Help:Two-factor_authentication

Thank you very much.

Event Timeline

@marcmiquel https://wikitech.wikimedia.org/wiki/Password_and_2FA_reset#For_users has instructions for verifying your identity for a Developer account:

$ ssh bastion.wmflabs.org  # OR login.toolforge.org
$ cd $HOME
$ touch 2fa-reset-request.txt
$ chmod 0600 2fa-reset-request.txt
$ echo "https://phabricator.wikimedia.org/T266243" > 2fa-reset-request.txt
$ echo "$(hostname -f):$(pwd)/2fa-reset-request.txt"

Then make a comment on this Phabricator task including the output of the last command so that the person who helps you can find the verification file easily.

I just tried to do this on:
marcmiquel@tools-dev.wmflabs.org
marcmiquel@primary.bastion.wmflabs.org

It created the file but did not add anything besides the phabricator task.

This were the outputs:
bastion-eqiad1-01.bastion.eqiad.wmflabs:/home/marcmiquel/2fa-reset-request.txt
tools-sgebastion-08.tools.eqiad.wmflabs:/home/marcmiquel/2fa-reset-request.txt

The same in wcdo.wmflabs.org, where this was the output:
wcdo.wcdo.eqiad1.wikimedia.cloud:/home/marcmiquel/2fa-reset-request.txt

Am I doing something wrong?
Thanks.

bd808 claimed this task.

Verifying identity:

$ ssh root@bastion-eqiad1-01.bastion.eqiad.wmflabs
$ ls -lh /home/marcmiquel/2fa-reset-request.txt
-rw------- 1 marcmiquel wikidev 42 Oct 22 15:42 /home/marcmiquel/2fa-reset-request.txt
$ cat /home/marcmiquel/2fa-reset-request.txt
https://phabricator.wikimedia.org/T266243

Looks good.

Clearing 2FA:

$ ssh labweb1001.wikimedia.org
$ mwscript extensions/OATHAuth/maintenance/disableOATHAuthForUser.php --wiki=labswiki 'Marcmiquel'
OATHAuth disabled for Marcmiquel.

Thank you.

Marc --

Missatge de bd808 <no-reply@phabricator.wikimedia.org> del dia dj., 22
d’oct. 2020 a les 17:54:

bd808 claimed this task.
bd808 closed this task as "Resolved".
bd808 added a comment.
Restricted Application added a project: User-bd808. View Task
https://phabricator.wikimedia.org/T266243

Verifying identity:

$ ssh root@bastion-eqiad1-01.bastion.eqiad.wmflabs$ ls -lh /home/marcmiquel/2fa-reset-request.txt-rw------- 1 marcmiquel wikidev 42 Oct 22 15:42 /home/marcmiquel/2fa-reset-request.txt$ cat /home/marcmiquel/2fa-reset-request.txthttps://phabricator.wikimedia.org/T266243

Looks good.

Clearing 2FA:

$ ssh labweb1001.wikimedia.org$ mwscript extensions/OATHAuth/maintenance/disableOATHAuthForUser.php --wiki=labswiki 'Marcmiquel'OATHAuth disabled for Marcmiquel.

*TASK DETAIL*
https://phabricator.wikimedia.org/T266243

*EMAIL PREFERENCES*
https://phabricator.wikimedia.org/settings/panel/emailpreferences/

*To: *bd808
*Cc: *bd808, Aklapper, marcmiquel, GeminiAgaloos, nskaggs,
Nintendofan885, Phamhi, skpuneethumar, sietec, Zylc, Bstorm, 1978Gage2001,
Operator873, Nahid, SPoore, Chicocvenancio, Allthingsgo, Tbscho, JJMC89,
Urbanecm, jrbs, Luke081515, Jitrixis, Gryllida, Jalexander, scfc, Rxy,
Jay8g, Krenair

@marcmiquel: Hi, for future reference, please strip unneeded full quotes in emails to keep tasks readable, or use a proper signature delimiter (-- ). Thanks! :)