Redirect, auto reply etc.
The current approach has been ad-hoc. A standardised one is needed.
In particular suspending an account also kills the e-mail address meaning no customised auto-reply can be used.
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Suggested is:
- Set an auto reply indicating a suitable person to contact instead
- Reset the password
- Reset any app connections
After X months.
- Set the account to suspended
Still undecided:
- Is it worth checking into the e-mail at regular intervals to make sure it is not the contact-address of any important service, e.g. getting information about status of an application or billing?
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The above considers a case where the person does not wish to keep their e-mail in a volunteer capacity.
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@Lokal_Profil, we should make a decision on this. Alternatively we'll have to sit down and figure it out when it happens next, which probably won't be the best timing.