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Finalise EDS configuration
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Description

EBSCO Discovery Service comes with a huge array of configuration options. We have taken numerous passes on these to put us in a sensible initial state for further refinement once users start providing us with feedback.

After we're happy with the configuration, we need to duplicate it so that we can have a Library Bundle holding and everything else in our collection.

Now that the search tool is available for testing, this task will be used to collect feedback and issues.

Outstanding issues:

  • Add non-Bundle option
  • Gale eBooks shouldn't be in our holdings (just GVRL)
  • We have requested a ProQuest search widget

Event Timeline

Samwalton9 triaged this task as Medium priority.Dec 11 2020, 2:14 PM
Samwalton9 updated the task description. (Show Details)
Samwalton9 updated the task description. (Show Details)

Does limiter tag FT1 work with our expected configuration of EZProxy, or is FT more appropriate?

@Nikkimaria Can you elaborate on what this means?

What are the appropriate settings for guest access?

What in particular do we need to make a decision on here?

Finalise holdings lists for bundle/nonbundle/nonsubscription results

Do you need anything from me on this, or is this a case of finalising nearer the time of deployment?

FT is "full text", FT1 is "available to Wikipedia" - I do not know whether there is a functional difference between the two.

Within the interface, you can configure a guest access method, banner and modal - need to decide if we're setting these up and if so what they will look like.

For holdings, we need to make sure we know specifically what we have and how that lines up with holdings packages (eg no Scientific American), and what non-subscription packages we want to enable.

FT is "full text", FT1 is "available to Wikipedia" - I do not know whether there is a functional difference between the two.

We'll have FT since it has slightly more entries than FT1 and restrict back if we get reports.

Within the interface, you can configure a guest access method, banner and modal - need to decide if we're setting these up and if so what they will look like.

We'll revisit this in T269931.

For holdings, we need to make sure we know specifically what we have and how that lines up with holdings packages (eg no Scientific American), and what non-subscription packages we want to enable.

We're going to review what we think we have and list them out to discuss & confirm.

We're in the process of configuring our EDS holdings to reflect what editors have access to. Of the 79 resources we're considering, 55 are directly searchable in EDS. A couple others aren't directly included (e.g. Foreign Affairs, EPW) but are indexed elsewhere. Of those 55, 23 have an open question about which packages we have access to. Working through that list contacting publishers where necessary.

I was just doing a search and got sent through Full Text Finder. The links from FTF weren't going through EZProxy so I've put in a support request to change that because the setting for it isn't obvious to me.

Full Text Finder is now correctly proxying outbound links.

Samwalton9 claimed this task.

I think we can confidently saw we're there with this now. I'm sure more config tweaking will be needed once users start searching.

I'm having some issues with Full Text Finder again - it's sending me to a login page instead of displaying results. I've filed a ticket with EBSCO.

Seems like the FTF error might have been due to where I was coming from (not the way users will go in prod).

We're now investigating another issue where non-EBSCO databases seem to have disappeared from our searched databases.

@Nikkimaria is working on splitting our databases so that we have a Bundle-only option and an 'All' option.

Latest updates:

  • Full Text Finder still seems to be asking me for a login, I think it might be a referrer issue since it works when you're going via the proxy.
  • EBSCO have fixed our holdings configuration so everything is showing up as expected.

I've requested community testing and feedback and will be linking this ticket as a feedback venue.

Full Text Finder is requiring login when browsing with the referring URL auth method

I can't figure this out so I've sent EBSCO another ticket with better specifics.

Elsevier needs to be removed from Holdings

I've turned off the two remaining ScienceDirect entries I could find, but it's not clear to me how this relates to the issue raised by an editor. A search for 'Trachoma: transmission, infection, and control' has a first result with both 'View record from ScienceDirect' and 'View record from PASCAL Archive' entries. We don't have full text at either location (and the first gives an EZProxy error). I don't think we should be presenting this link at all, and it's not obvious to me why we are now.

Elsevier issue solved - it just took a while to update after I adjusted the config. Users are now sent through FTF for that entry (which doesn't work at the moment, per the other point)

Gale eBook links aren't going via the proxy

I've updated Gale Virtual Reference Library to use the proxy, which I hope will fix this, but I guess I need to wait again until the config propagates.

  • Full Text Finder is now working, though some results send the user to a search bar which states "No results found". Not sure why that is right now.

I've submitted EBSCO support tickets for the following three issues:

  • Full Text Finder 'no results found'
  • Proxied open access links
  • No obvious way to configure 'available to library' holdings.

I've updated Gale Virtual Reference Library to use the proxy, which I hope will fix this, but I guess I need to wait again until the config propagates.

I think the proxy is now working for GVRL/Gale eBooks, but on the Gale side I'm now being told we don't have access.

At least ArXiv is now working correctly (not proxied). Waiting on testing to see if the others are functioning as expected now.

We learnt that ProQuest isn't available in EDS, but we can create a widget to enable users to quickly go to the equivalent ProQuest search result, which seems like a good compromise.

We think that we have access to Gale Virtual Reference Library but not Gale eBooks (I thought they were the same thing), so I think the Gale issue is a holdings management configuration thing we need to address.

Full Text Finder has been fixed, and a spot check shows that it's resolving to items I couldn't access in the past.

Open access links seem to be fixed.

Coinsgenerator text has been removed.

Still working on the ProQuest widget - we've set up a test account for EBSCO Support to take a closer look at this.

I've yet to hear back from the person I was pointed towards for the Bundle/non-bundle collection setup, so we might end up moving ahead with at least a soft launch without this.

EBSCO are still looking into the ProQuest widget. They now have the ability to use our proxy for testing but are running into some technical issues with getting the widget configured properly.

Samwalton9 moved this task from In Progress to Done on the The-Wikipedia-Library (Kanban) board.

Marking this as resolved as a 'good enough' configuration for launch to production. I'll spin off other tickets for the individual issues so they're more easily trackable.