Maniphest T273048

500 Internal Service Error for Outreach Dashboard
Closed, ResolvedPublic
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Authored By

	Xaosflux
	Jan 27 2021, 11:46 AM

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Subscribers

• Sage_Wiki_Ed

Description

Steps to Reproduce:
Visit https://outreachdashboard.wmflabs.org/

Actual Results:
500 Internal Service Error

Expected Results:
Loaded site

(see also T252392)

(Andrew edits to add: this is in the 'globaleducation' cloud-vps project)

Related Objects

Mentioned In: T273067: Outreach Dashboard has been having recurring outages
Mentioned Here: T273067: Outreach Dashboard has been having recurring outages
T252392: 500 Internal Service Error for Outreach Dashboard

Event Timeline

Xaosflux created this task.Jan 27 2021, 11:46 AM

Restricted Application added subscribers: Base, Aklapper. · View Herald TranscriptJan 27 2021, 11:46 AM

Xaosflux moved this task from Backlog to Support tasks on the Education-Program-Dashboard board.Jan 27 2021, 11:48 AM

Xaosflux added a subscriber: • Sage_Wiki_Ed.

Xaosflux added a subscriber: Ragesoss.Jan 27 2021, 11:54 AM

WFM now

Andrew updated the task description. (Show Details)Jan 27 2021, 2:56 PM

https://openstack-browser.toolforge.org/project/globaleducation for list of admins

Xaosflux added a subscriber: Thehelpfulone.Jan 27 2021, 3:02 PM

It looks like it was in a state of intermittent failure, with some requests resolving and some returning a 500. I've restarted the server, which usually fixes this. Any help diagnosing the root cause would be appreciated, as I haven't been able to find it so far, and this has happened a handful of times in recent months.

Xaosflux assigned this task to Ragesoss.Jan 27 2021, 3:10 PM

Xaosflux triaged this task as High priority.

immediate outage resolved, RCA needed - see T273067

Xaosflux closed this task as Resolved.Jan 27 2021, 3:16 PM

JJMC89 edited projects, added Cloud-VPS; removed Cloud-Services.Jan 27 2021, 4:49 PM