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Unable to get production access : Maya Kampurath (due to bastion host changed)
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Description

Hi SRE team,
I tried logging in to access my Jupyter notebooks and query production data but received the following error on Terminal:

LoanerWMF1767:~ wmfloaner$ ssh -N stat1005.eqiad.wmnet -L 8000:127.0.0.1:8000
ssh: connect to host bast4002.wikimedia.org port 22: Operation timed out
kex_exchange_identification: Connection closed by remote host

This is the first time I am trying to log in after getting converted to full time. I was successfully able to login prior to Dec 2020. My config file, passwords etc. remain unchanged.

Can you pls help to resolve this issue ? Thanks!

Event Timeline

As per https://wikitech.wikimedia.org/wiki/Bastion you want to be using bast4003.wikimedia.org not bast4002.wikimedia.org. You can change this in your .ssh/config

The bastions changed recently - https://wikitech.wikimedia.org/w/index.php?title=Template%3ABastionMap&type=revision&diff=1893854&oldid=1842778

Hello @Mayakp.wiki

recently the host "bast4002" which appears in your config / command output has been replaced with "bast4003".

Hi Maya,

Since December we've installed a new bastion host bast4003.wikimedia.org and disabled bast4002. Modifying your configuration to use bast4003 ought to fix things -- please let us know if it doesn't!

Mayakp.wiki claimed this task.

that worked! thank you so much everyone :)

Aklapper renamed this task from Unable to get production access : Maya Kampurath to Unable to get production access : Maya Kampurath (due to bastion host changed).Jan 30 2021, 11:20 AM
Aklapper changed the task status from Resolved to Invalid.