Description
We're working on redesigns of the library's core workflows and want to understand what effect these are having on user behaviour. To do this we want to install some software to collect better data on how users use the library, and enable us to track changes over time.
In T265001, we decided that Matomo was the best choice software for this purpose. The WMF Legal team confirmed that our existing privacy policy should cover our use cases without modification.
We should install an instance of Matomo, and configure it to collect the data we need. We want to answer the following questions. Any data collection options which don't help us answer these questions should be turned off, anonymised, or aggregated to preserve user privacy:
- How many users visit the library on a daily basis?
- What percentage of users who arrive on the homepage (logged out) log in?
- What percentage of logged in users click to access a collection or initiate a search?
