This task will be a parent task for all subtasks that relate to the first iteration of the mentor dashboard.
Research has shown that mentoring can be a successful way to help newcomers adapt to a new environment. Many current mentors state that they themselves had a mentor figure that helped them start editing Wikipedia. Hence, the team thought that it would be beneficial for newcomers to have the ability to ask other users questions. So the Growth team included a mentorship module on the Newcomer homepage, where newcomers can ask a mentor a question directly from a dialogue box. Currently, the mentors sign up to the mentor list and wait for mentees to be randomly allocated to them. They do not know who their mentees are until one of them asks a question (the only exception is if they claim a mentee ), which then shows up on their talkpage.
Mentors have voiced that they want to know who their mentees are and have the ability to be more proactive about mentoring newcomers.
The goal of the dashboard: Improve the mentor experience and create a central place for mentor-related features that let them be more proactive about mentoring newcomers.
Title: The special page will be called "Mentor dashboard"
Navigation to page: Mentors who have added their usernames to their wiki’s mentor list will gain access to a mentor dashboard. It will be a private special page that can be accessed only by the mentor.
- For desktop: the dashboard will be located in the top right corner with the other personal tools right before 'log out.
The first released version of the mentor dashboard will only contain two modules:
- T278971: Mentor dashboard: M1 mentee overview module
- T288879: Alternative: Rudimentary version of M6: mentor resources module
After that, more modules will be added. That is tracked as part of T289600: Mentor dashboard: Future release.
Deployment of the first modules
- @Urbanecm_WMF needs to fix some details and bugs.
- It goes to Code Review, QA, and Design Review as usual. It should remain feature-flagged off for production wikis.
- Fix priorities that surface from those steps.
- @Urbanecm_WMF, @OTichonova, @MMiller_WMF, @RHo record a five minute demo.
- @MMiller_WMF sends it to product leadership and to Trust & Safety.
- If any issues come up from Trust & Safety, we address them.
- Translations are done
- Feature-flag on in production pilot wikis only.
- Ambassadors notify mentors, ask them to test and provide feedback.
- @Urbanecm_WMF checks on the usage.
- If no major issues or blockers are identified, then we deploy to a few more Growth wikis. @Trizek-WMF handles notifying those wikis.
- Potential candidates:
- After three weeks, if no major issues or blockers are identified, then we deploy to all Growth wikis.