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outreachdashboard failing with 500 Internal Server Error
Closed, ResolvedPublicPRODUCTION ERROR

Description

Error

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at sage@wikiedu.org to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.
Apache/2.4.25 (Debian) Server at outreachdashboard.wmflabs.org Port 80

Impact

Users are unable to logon

Notes

Recurring issue, see parent

Details

Request URL
https://outreachdashboard.wmflabs.org/users/auth/mediawiki

Related Objects

Event Timeline

Xaosflux created this task.
Xaosflux updated the task description. (Show Details)

I restarted Apache and that brought it back up. Will investigate the cause.

@Xaosflux the user you assigned this task to (@Sage_Wiki_Ed) has a unverified email attached, so they won't receive any notifications, It also has no history on phab so probably not the correct user account.

Couldn't find the immediate cause — didn't seem to be a problem at the application layer — but it's been up since the restart. We're to switch from Apache to nginx as part of the larger infrastucture update that's in the works in the coming months.

I think Apache needs to be restarted as internal server error has occurred again