Category
Steward request
Motivation
Dependencies
Community Risk
Low
Impact
Medium
Notes
OTRS -like queue for tickets. Enwiki already has a similar tool hosted on toolforge called UTRS which might be easy to replicate/scale.
T&S: Ideally folded into the no-public community backend of the Incident Reporting System.
Potential Options
- We could talk to the owner of the existing tool and extend it to fulfill stewards needs. [Easy-Medium]
- We could write a new tool that lives on Toolforge. [Medium]
- We could write an extension that builds this functionality into MediaWiki. [Hard]