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Donors to newcomers: on Special:CreateAccount, warn users when they want to create a new account while already logged in
Open, Needs TriagePublicFeature

Description

NOTE: this is not required for the initial Latin American test email to be deployed in July 2021.
Problem

At the moment, there is no warning when a user who wants to create a new account while logged-in.

There is only an optional field where the use can specify why they need a new account. But is is not really a way to warn them about the fact that they are already connected to their account.

Capture d’écran_2021-06-14_15-44-56.png (666×402 px, 111 KB)

Scenario

A person is directed to create an account on Wikipedia (as part of a campaign or editing event) which provides a link to the "Special:CreateAccount". The person has previously signed up and remained logged in, but has forgotten, so they select the page. They do not realise they are creating an additional account/

Proposed solution

Show a warning dialog when a logged in user accesses the Special:CreateAccount page via a call-to-action

Desktop
image.png (1×2 px, 477 KB)
Mobile
image.png (1×824 px, 184 KB)

Event Timeline

userlogin-loggedin should be displayed. If it is not, then could you please provide clear steps to reproduce and include links? Thanks!

A warning is shown on Special:UserLogin in this scenario. Please keep them consistent.

image.png (2×3 px, 345 KB)

image.png (1×640 px, 90 KB)

I think a warning box would be better than a modal - less disruptive, and doesn't require Javascript.

userlogin-loggedin should be displayed. If it is not, then could you please provide clear steps to reproduce and include links? Thanks!

Checking at https://en.wikipedia.org/wiki/Special:CreateAccount, I see no warning. As shown on the first screenshot in the task description, there is only a field that asks why I'm creating another account.

Now we know that userlogin-loggedin can be used on Special:CreateAccount.

Aklapper renamed this task from Warn users when they want to create a new account while already connected to On Special:CreateAccount, warn users when they want to create a new account while already logged in.Jun 24 2021, 11:54 AM
Aklapper changed the subtype of this task from "Task" to "Feature Request".

My fault, was looking at Special:UserLogin instead of Special:CreateAccount. (For future reference please include URLs - thanks)

MMiller_WMF renamed this task from On Special:CreateAccount, warn users when they want to create a new account while already logged in to Donors to newcomers: on Special:CreateAccount, warn users when they want to create a new account while already logged in.Jun 28 2021, 4:52 PM
MMiller_WMF updated the task description. (Show Details)
MMiller_WMF added a subscriber: MMiller_WMF.

Checked the current behavior for the scenario below (e.g. wmf.12 with https://test.wikipedia.org/w/index.php?title=Special:CreateAccount&campaign=growth-advancement-test-2021&geEnabled=1)

Scenario

A person is directed to create an account on Wikipedia (as part of a campaign or editing event) which provides a link to the "Special:CreateAccount". The person has previously signed up and remained logged in, but has forgotten, so they select the page. They do not realise they are creating an additional account/

  • no warning
  • a newly created account would be treated as a regular account on that particular wiki, i.e. it'd be a subject to A/B testing, Welcome survey etc.