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Wikimedia Chat verification emails not arriving
Closed, ResolvedPublicBUG REPORT

Description

List of steps to reproduce (step by step, including full links if applicable):

  • Tried logging in with password to chat.wmcloud.org
  • "You are almost done. Please verify your email address. Check your inbox for an email."
  • Email never arrives
  • Even tried resetting the password (email regarding this seems to arrive fine)
  • After successful resetting of password, still get the "Please verify your email address" message
  • Over and over...

What happens?:
Authentication loop where it says it would email me an authentication link and never does.

"Wikimedia Chat: You are almost done
Please verify your email address. Check your inbox for an email."

What should have happened instead?:
Should have been an email appearing, but alas no.

Software version (if not a Wikimedia wiki), browser information, screenshots, other information, etc: Chrome, other browsers. Doesn't seem to be browser related.

Event Timeline

Ladsgroup claimed this task.

I just restarted exim4 in the mattermost instance and sent a test email which reached destination and then I tried a reset password email. It should be fixed now. I close it. If you still have trouble, please reopen.