Maniphest T286052

Define user personas
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	apaskulin
	Jul 2 2021, 2:15 PM

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Description

To inform the content strategy work for the Developer Portal, define a set of user personas that the DevPortal will serve.

Draft of audience profiles/personas can be found here:

https://www.mediawiki.org/wiki/User:SRodlund_(WMF)/Personas_for_wikimedia_technical_documentation

Informing docs:

Related Objects

Mentioned In: T286086: Complete user scenario exercises
T286087: Create formal UX research plan and execute with Design Research team
T286085: Map user personas to key docs

Event Timeline

apaskulin created this task.Jul 2 2021, 2:15 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJul 2 2021, 2:15 PM

apaskulin triaged this task as High priority.Jul 2 2021, 2:15 PM

apaskulin moved this task from Inbox to Content & design on the Wikimedia-Developer-Portal board.

apaskulin mentioned this in T286085: Map user personas to key docs.Jul 2 2021, 8:22 PM

apaskulin updated the task description. (Show Details)Jul 2 2021, 8:26 PM

apaskulin mentioned this in T286087: Create formal UX research plan and execute with Design Research team.Jul 2 2021, 8:43 PM

• srodlund updated the task description. (Show Details)Jul 21 2021, 8:39 PM

• srodlund updated the task description. (Show Details)Jul 22 2021, 6:39 PM

This is done for Wikimedia technical documentation: https://www.mediawiki.org/wiki/Documentation/Audiences_for_Wikimedia_technical_documentation

Specifically for the developer portal, Alex and I identified these core audiences:

Core Audiences

Content re-users
Tool developers (experienced)
Tool developers (new)
Foundation or affiliate employees (experienced)
Foundation or affiliate employees (new)
Outreach program participants
Business-class users
Data consumers (Researchers)
Technical writers/documentarians

TBD: GLAM… mass uploaders?

Resolving.

Adding that personas from the Dev Portal are listed on the mediawiki.org page

apaskulin mentioned this in T286086: Complete user scenario exercises.Aug 13 2021, 8:14 PM