We are experiencing some sort of issue at AMEX which is driving a high decline rate in our JP campaign. We are only seeing this on AMEX transactions so the issue seems isolated to AMEX. I am trying to troubleshoot this with AMEX, but they have been slow to diagnose. I request that we remove AMEX as a payment type offered in this JP campaign until this can be sorted out as Donor Relations is starting to see a rise in tickets from donors. Can we please remove AMEX ASAP and I will further advise when I have more info from AMEX on the situation.
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Details
Subject | Repo | Branch | Lines +/- | |
---|---|---|---|---|
Disable Amex for JP | mediawiki/extensions/DonationInterface | master | +2 -1 |
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Change 704572 had a related patch set uploaded (by Ejegg; author: Ejegg):
[mediawiki/extensions/DonationInterface@master] Disable Amex for JP
Comment Actions
Change 704572 merged by jenkins-bot:
[mediawiki/extensions/DonationInterface@master] Disable Amex for JP