Page MenuHomePhabricator

Send Receipts not working from civi
Open, HighPublic

Description

Hi, HELP!

Jayme and I are not able to send receipts via Civi. We are going through the contribution to send these automatic emails. However, we are just getting the spinning triangle. I've been having this issue for a couple of days now.

Event Timeline

@NNichols can you confirm what you are doing - you should see a few actions to the right of each contribution on the list

  • Send Thank you is the one that will send out the approved WMF text

image.png (276×1 px, 55 KB)

No I was Editing the contribution and sending from there. I had no idea those options even existed!
I'll need to find another donor to send a receipt to. I'll update you here if those options work for me.

@NNichols cool - the editing one has some out-of-date text sadly :-(

'Send Thank you' is the approved text