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Account recovery help needed for Wikimedia and Wikitech account Amitie_10g
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Description

I lost my phone and have lost my 2FA token for logging into Wikimedia and Wikitech using both my Wikimedia and Wikitech accounts. Please disable 2FA on my account so that I can continue using the services. Thanks.

Event Timeline

Hi @Amitie_10g, could you please email ca@wikimedia.org from the email attached to your account, quoting this task number (T288547)? Thank you!

Hi @Amitie_10g, could you please email ca@wikimedia.org from the email attached to your account, quoting this task number (T288547)? Thank you!

Done.

The SUL aspect of this request was completed, by the by. Not sure about the Wikitech side just yet.

The SUL aspect of this request was completed, by the by. Not sure about the Wikitech side just yet.

Wikitech 2FA can be handled either by cloud services, or by T&S -- the removing shell script works at wikitech as well. The wiki ID is labswiki, FWIW.

I just attempted to do this, but it seems the db is read-only at the moment? Will wait a bit and try again.

I'm having trouble running this. Getting the following:

foks@mwmaint2002:~$ mwscript extensions/OATHAuth/maintenance/disableOATHAuthForUser.php --wiki=labswiki "Amitie 10g"
Wikimedia\Rdbms\DBReadOnlyError from line 1082 of /srv/mediawiki/php-1.37.0-wmf.19/includes/libs/rdbms/database/Database.php: Database is read-only: The primary database server is running in read-only mode.
#0 /srv/mediawiki/php-1.37.0-wmf.19/includes/libs/rdbms/database/Database.php(1357): Wikimedia\Rdbms\Database->assertIsWritableMaster()
#1 /srv/mediawiki/php-1.37.0-wmf.19/includes/libs/rdbms/database/Database.php(1308): Wikimedia\Rdbms\Database->executeQuery('DELETE FROM `oa...', 'MediaWiki\\Exten...', 128)
#2 /srv/mediawiki/php-1.37.0-wmf.19/includes/libs/rdbms/database/Database.php(3570): Wikimedia\Rdbms\Database->query('DELETE FROM `oa...', 'MediaWiki\\Exten...', 128)
#3 /srv/mediawiki/php-1.37.0-wmf.19/includes/libs/rdbms/database/DBConnRef.php(68): Wikimedia\Rdbms\Database->delete('`oathauth_users...', 'id = 7041', 'MediaWiki\\Exten...')
#4 /srv/mediawiki/php-1.37.0-wmf.19/includes/libs/rdbms/database/DBConnRef.php(526): Wikimedia\Rdbms\DBConnRef->__call('delete', Array)
#5 /srv/mediawiki/php-1.37.0-wmf.19/extensions/OATHAuth/src/OATHUserRepository.php(179): Wikimedia\Rdbms\DBConnRef->delete('oathauth_users', Array, 'MediaWiki\\Exten...')
#6 /srv/mediawiki/php-1.37.0-wmf.19/extensions/OATHAuth/maintenance/disableOATHAuthForUser.php(37): MediaWiki\Extension\OATHAuth\OATHUserRepository->remove(Object(MediaWiki\Extension\OATHAuth\OATHUser), 'Maintenance scr...')
#7 /srv/mediawiki/php-1.37.0-wmf.19/maintenance/doMaintenance.php(108): DisableOATHAuthForUser->execute()
#8 /srv/mediawiki/php-1.37.0-wmf.19/extensions/OATHAuth/maintenance/disableOATHAuthForUser.php(48): require_once('/srv/mediawiki/...')
#9 /srv/mediawiki/multiversion/MWScript.php(116): require_once('/srv/mediawiki/...')
#10 {main}

I'm having trouble running this. Getting the following:

Try mwmaint1002? Unlike other wikis, Wikitech is (for now, this will change soon-ish) running on a separate database cluster that was not switched from eqiad to codfw.

In T288547#7307425, @Majavah wrote:

I'm having trouble running this. Getting the following:

Try mwmaint1002? Unlike other wikis, Wikitech is (for now, this will change soon-ish) running on a separate database cluster that was not switched from eqiad to codfw.

Plus one to eqiad's mwmaint. Wikitech is unfortunately very special ATM :/.

jrbs claimed this task.

This has been done now.