Page MenuHomePhabricator

"Someone has removed the email of the account" message on Wikimedia wikis is unclear on who to contact
Open, Needs TriagePublicFeature

Description

Currently whenever the email address for a account is changed/removed the an email gets sent to the original email along the lines of: (in this case for removal)

Someone, probably you, from IP address [blanked],
has removed the email address of the account "Asartea" on Wikipedia.

If this was not you, contact a site administrator immediately.

However this last line is extremely vague, as it is not obvious who are meant here with "site administrator". The sysadmins? The administrators of the wiki you edit the most on? The Stewards? https://meta.wikimedia.org/wiki/Help:Compromised_accounts, which is the closest thing to documentation I could find on this subject says to contact T&S at the top, but then proceeds to list them together with the other options.

Ideally this would be clarified, by determining who should be contacted and how (probably T&S) and then replacing the last line with something along these lines:

If this was not you, contact <who should be contacted> at <where they should be contacted>. You can read more on how to respond to compromised accounts on meta-wiki: https://meta.wikimedia.org/wiki/Help:Compromised_accounts

Event Timeline

Asartea renamed this task from Wikipedia registered email address has been removed to Wikipedia registered email address has been removed email is vague on who to contact.Aug 20 2021, 6:05 PM
Asartea renamed this task from Wikipedia registered email address has been removed email is vague on who to contact to Wikipedia registered email address has been removed email is unclear on who to contact.

These messages (notificationemail_body_changed, notificationemail_body_removed) are part of MediaWiki core.
Anyone can install MediaWiki on their server, so it shall not link to any Wikimedia-only specific information which would be incorrect on a third-party installation.

Peachey88 subscribed.

These messages could be changed by default via WikimediaMessages if desired.

Aklapper renamed this task from Wikipedia registered email address has been removed email is unclear on who to contact to "Someone has removed the email of the account" message on Wikimedia wikis is unclear on who to contact.Dec 21 2021, 10:49 PM
Aklapper changed the subtype of this task from "Task" to "Feature Request".