Handle "Could not draw the image" properly in the Gallery
Closed, ResolvedPublicBUG REPORT
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Authored By

	cooltey
	Aug 27 2021, 11:35 PM

Description

Feedback from user feedback.

Yes, keep in mind that this issue happens all the time not on a specific wiki page. See mail atachment.

As Example on:

https://de.wikipedia.org/wiki/Kompass?wprov=sfla1

https://de.wikipedia.org/wiki/Angela_Merkel?wprov=sfla1

And I did a record of the issue on YouTube for you:

https://youtu.be/eqEmbBDt7Kk

Hope this helps.
See Play Store Ratings in german, there are severel reports of the same issue.

Thank you.

Steps to reproduce

Visit Kompass in de wiki.
Click on lead image to go to the Gallery.

Expected results

Even if some images are not able to be displayed, the Gallery feature should not be blocked though.

Actual results

The progress bar keeps loading and shows the "Could not draw the image" snackbar.

Environments observed

App version: 2.7.50372

Related Objects

Mentioned In: T294869: [email] Image display issue

Event Timeline

cooltey created this task.Aug 27 2021, 11:35 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptAug 27 2021, 11:35 PM

cooltey updated the task description. (Show Details)Aug 27 2021, 11:36 PM

Dbrant claimed this task.Aug 30 2021, 1:47 PM

Dbrant triaged this task as High priority.

Dbrant moved this task from Needs Triage to Android Release - FY2023-24 on the Wikipedia-Android-App-Backlog board.

Dbrant edited projects, added Wikipedia-Android-App-Backlog (Android Release - FY2023-24); removed Wikipedia-Android-App-Backlog.

Dbrant moved this task from Epics in Progress to Code Review on the Wikipedia-Android-App-Backlog (Android Release - FY2023-24) board.

cooltey moved this task from Code Review to Design signoff on the Wikipedia-Android-App-Backlog (Android Release - FY2023-24) board.Aug 31 2021, 10:09 PM

• scblr moved this task from Design signoff to Merged and Waiting on the Wikipedia-Android-App-Backlog (Android Release - FY2023-24) board.Sep 1 2021, 8:30 AM

• Sharvaniharan moved this task from Merged and Waiting to QA signoff on the Wikipedia-Android-App-Backlog (Android Release - FY2023-24) board.Sep 7 2021, 7:21 PM

As per my recent observations:

Happens more than 90% times on non-English articles (only less than 10% of images are rendered correctly)
Happens less than 10% time or never on English articles (seems like most of, if not all images are rendered correctly)

Tested:

On PL and EN wiki articles
In mobile Wikipedia version 2.7.50372-r-2021-09-01
On Motorola One (XT1941-4) with Android 10 (updated August 1, 2021)

Screenshots attached.

This should now be fixed in the latest beta.

Appears to be fixed on 2.7.50373-r-2021-09-07

JTannerWMF moved this task from Ready for PM signoff to Ready for release on the Wikipedia-Android-App-Backlog (Android Release - FY2023-24) board.Sep 14 2021, 1:43 PM

• Sharvaniharan closed this task as Resolved.Sep 15 2021, 4:58 PM

LGoto mentioned this in T294869: [email] Image display issue.Nov 3 2021, 4:11 PM

	F34636544: 02.png
	Sep 8 2021, 9:15 AM

	F34636541: 01.jpg
	Sep 8 2021, 9:15 AM

Handle "Could not draw the image" properly in the GalleryClosed, ResolvedPublicBUG REPORTActions