Design research to improve communication: Experienced users
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	JTannerWMF
	Sep 29 2021, 7:46 PM

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Description

Background

We want to help effective communication between users in the Wikipedia Android app to improve Wikipedia. Our goal is to create a simple and better communication interface to lower barriers for working with other Wikipedians and increase confidence while improving the wikis.

Research questions

When do users want to communicate with other users on Wikipedia?
What other tools do people use to communicate outside of Wikipedia?
How do users prefer to access user talk pages?
How do users prefer to access article talk pages?
Do users desire to look up other users on Wikipedia?
How can edits discussions be made more efficiently for users?

Test format

The usability survey will be posted as a new page MediaWiki and responses will be submitted via new subjects on its talk page.

Audience

The snackbar will be targeted to:

English Wikipedia users/editors in India and Nigeria
Arabic and French Wikipedia users/editors from Morocco, Egypt, DR Congo and Mali
Hindi Wikipedia users/editors
Indonesian Wikipedia users/editors
Japanese Wikipedia

The English survey has been translated into Arabic, French, Hindi, [Indonesian](https://www.mediawiki.org/wiki/Wikimedia_Apps/Team/An
droid/Communication/UsertestingOctober2021/id) and Japanese.

Protocol

Check out the latest version of the protocol on MediaWiki.

Related Objects
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Status	Assigned	Task
Resolved	None	T291851 EPIC: Enhance Messaging Interface and Workflows for Android App
Resolved	Dbrant	T291850 Create link to in-app user feedback collection on Mediawiki (survey dialogue)
Resolved	Dbrant	T291969 Allow opening arbitrary URLs in a Custom Tab activity.
Resolved	SNowick_WMF	T291970 Android user survey implementation
Resolved	JTannerWMF	T292111 Design research to improve communication: Experienced users

Event Timeline

JTannerWMF created this task.Sep 29 2021, 7:46 PM

JTannerWMF triaged this task as High priority.

LGoto moved this task from Epics in Progress to Needs Design on the Wikipedia-Android-App (Android Release - FY2023-24) board.Sep 29 2021, 7:47 PM

• scblr renamed this task from Provide survey content and language to Design research for experienced users.Oct 14 2021, 11:36 AM

• scblr renamed this task from Design research for experienced users to Communication design research: Experienced users.Oct 14 2021, 11:38 AM

• scblr renamed this task from Communication design research: Experienced users to Design research to improve communication: Experienced Users.

• scblr renamed this task from Design research to improve communication: Experienced Users to Design research to improve communication: Experienced users.Oct 14 2021, 12:47 PM

• scblr updated the task description. (Show Details)

• scblr updated the task description. (Show Details)Oct 14 2021, 12:54 PM

• KieranMcCann subscribed.Oct 18 2021, 3:09 PM

• scblr added a parent task: T291851: EPIC: Enhance Messaging Interface and Workflows for Android App.Oct 22 2021, 7:11 AM