Write and implement bug reporting wizard
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Description

Following a suggestion from Mark H., a MediaWiki extension should be written and installed that allows users to report software problems in a clean, easy-to-use interface.


Version: unspecified
Severity: enhancement
URL: http://www.mediawiki.org/wiki/Entomology

bzimport added a subscriber: wikibugs-l.
bzimport set Reference to bz27421.
MZMcBride created this task.Via LegacyFeb 15 2011, 12:56 AM
Reedy added a comment.Via ConduitFeb 15 2011, 12:57 AM

Report to where? Bugzilla?

MZMcBride added a comment.Via ConduitFeb 15 2011, 1:23 AM

(In reply to comment #1)

Report to where? Bugzilla?

Or have its own database. I imagine any wizard will lead to a lot of false positives, so it probably makes sense to have a wall in between a wizard for the general community and the tracker that developers use. But maybe directly interfacing with Bugzilla makes more sense. That's for the extension author to debate and decide.

RobLa-WMF added a comment.Via ConduitFeb 15 2011, 1:39 AM

I would imagine any sort of simplified reporting mechanism would be best put into a separate area in BZ (e.g. a new project category). Those issues would then be moved into the area currently used by developers as part of the triage process.

It wouldn't need to be a separate database, but could be effectively treated as one.

MZMcBride added a comment.Via ConduitFeb 15 2011, 1:54 AM

(In reply to comment #3)

It wouldn't need to be a separate database, but could be effectively treated as
one.

I'll refrain from using Bugzilla as a discussion forum. I've added some notes about this idea (and more specifically about the advantages I see to using a separate database) here: http://www.mediawiki.org/wiki/Entomology.

Please feel free to edit that page or its talk page.

drdee added a comment.Via ConduitDec 6 2011, 1:04 AM

Moving it to extension requests as this is an extension request :)

Matanya added a comment.Via ConduitAug 15 2012, 8:59 PM

For now we can grub mozilla's wizard for on-bugzilla workflow:

https://bzr.mozilla.org/bmo/4.0/files/head:/extensions/GuidedBugEntry/

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