Request Status: New Request
Request Type: break-fix
Request Title: Understand why IFTTT integrations are broken and fix OR turn off the service
- Request Description: in 2015, we soft-partnered with IFTTT to create a Wikipedia IFTTT channel with a bunch of applets to automate content delivery, e.g. get the word of the day sent to me as a text message, automatically update my Android wallpaper to the featured image of the day, etc. (https://ifttt.com/wikipedia). The applets were mostly built by Stephen LaPorte (in his volunteer capacity), a few WMF eng folks who have since left, and some volunteers. As of the last month, pretty much all of these applets are broken. Stephen no longer has the time to maintain these, but the channel is still there and it looks like we’re maintaining it when we’re not, which isn’t a great user experience.
The IFTTT team has some engineering resources available to help us triage and resolve the issues and have offered to put their technical folks in touch with someone on our side, but they don't have the capacity to fully support these integrations themselves.
Usage stats: 3 million users have connected to this service since launch. Though it looks like many have disconnected/stopped using it since then, there are still about 60K applet runs per day. Recent stats are skewed by the fact that most of the applets are broken, but I can try to get some more historical data from the IFTTT team if helpful.
- Indicate Priority Level: Medium
- Main Requestors: Maryana Pinchuk
- Ideal Delivery Date: Since this is live and actively broken, ideally within the next few weeks to at least decide whether to prioritize fixing/maintaining or turn off the service so new people searching for Wikipedia integrations don't see a broken experience.
- Stakeholders: Platform, Partnerships
|Related PHAB Tickets||Yes||T292376 T250363|
|Other Links||No||See this blog post announcing the integrations here: https://diff.wikimedia.org/2015/07/14/wikipedia-recipes-with-ifttt/|