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Searching for files on Commons returns error
Closed, DuplicatePublicBUG REPORT

Description

List of steps to reproduce (step by step, including full links if applicable):

What happens?:
"An error has occurred while searching: We could not complete your search due to a temporary problem. Please try again later. "

What should have happened instead?:
Query returns files

Software version (if not a Wikimedia wiki), browser information, screenshots, other information, etc:

Event Timeline

Change 737938 had a related patch set uploaded (by Ebernhardson; author: Ebernhardson):

[operations/mediawiki-config@master] Move CirrusSearch read traffic to codfw

https://gerrit.wikimedia.org/r/737938

Change 737938 merged by jenkins-bot:

[operations/mediawiki-config@master] Move CirrusSearch read traffic to codfw

https://gerrit.wikimedia.org/r/737938

Mentioned in SAL (#wikimedia-operations) [2021-11-10T15:52:47Z] <ebernhardson@deploy1002> Synchronized wmf-config/InitialiseSettings.php: T295480: Move all cirrussearch traffic to codfw (duration: 00m 56s)

Change 737945 had a related patch set uploaded (by Ebernhardson; author: Ebernhardson):

[operations/mediawiki-config@master] Actually move CirrusSearch read traffic to codfw

https://gerrit.wikimedia.org/r/737945

Change 737945 merged by jenkins-bot:

[operations/mediawiki-config@master] Actually move CirrusSearch read traffic to codfw

https://gerrit.wikimedia.org/r/737945

Mentioned in SAL (#wikimedia-operations) [2021-11-10T16:32:37Z] <ebernhardson@deploy1002> Synchronized wmf-config/InitialiseSettings.php: T295480: Move all cirrussearch traffic to codfw (duration: 00m 55s)

Incident report will be coming up, but the short answer is the commonswiki_file index on eqiad cluster went missing. Traffic has been moved to a cluster that still has the index, working up processes now to copy the good index between clusters and restore the eqiad cluster.

Incident report will be coming up, but the short answer is the commonswiki_file index on eqiad cluster went missing. Traffic has been moved to a cluster that still has the index, working up processes now to copy the good index between clusters and restore the eqiad cluster.

Incident doc: https://wikitech.wikimedia.org/wiki/Incident_documentation/2021-11-10_cirrussearch_commonsfile_outage