See parent ticket for context. In our platform, "account deletion" takes the form of the Vanishing process. Per the new Apple policy we need users to be able initiate the vanishing process via the app.
The meta process is documented here:
https://meta.wikimedia.org/wiki/Right_to_vanish
There are two paths for these requests. Accessing and editing a Special page for Renaming. Or sending an email request to the renaming queue. For our purposes I think it would be both simpler and more user-friendly to create a simple email generation form that collects the required information and submits it to the queue.
The email solution also allows for easier closing the loop on when the process is complete, or the request is rejected, but providing a contact point for the user outside their (now deleted/logged out) Wikimedia account.
Intial proposed copy:
Account deletion on Wikipedia is done by changing your account name to make it so others cannot recognize your contributions in a process called account vanishing. You may use the form below to request a courtesy vanishing[link]. Vanishing does not guarantee complete anonymity or remove contributions to the projects.
This will be a form:
To initiate the vanishing process please provide the following:
Username:
User or user talk pages for deletion:
Additional inforrmation:
If you want to leave Wikimedia projects but do not care about your past associations or if you intend to rejoin Wikipedia in the future, simply stop editing. You may optionally add {{Retired}} to your user page.
If you want to edit using another username, you can log out and create a new account or use changing username[link] and clean start[link] instead.
If you want to hide personal information, consider oversight[link].
The Wikimedia projects will delete personal information about editors and contributors (most likely on user and user talk pages) at their request, provided it is not needed for administrative reasons (which are generally limited to dealing with site misuse issues).
Personal information related to encyclopedia articles and persons mentioned therein are not covered by the account vanishing process. Instead, please see the relevant editorial policy on biographical articles[link], which contains full details of editorial directives, and actions to take if dissatisfied.
Designs
You can find the designs in this Figma file
Vanishing request work flow
- Contributor can access vanish request form from Account
- If contributor taps 'Send request' could trigger
- Mail app
- Request to download request app
- If contributor sends or doesn't send the email and the contributor returns to the request screen they will see 'Vanish request' modal. Once the contributor taps 'OK' they are returned to an empty request form page.
Settings > Account | Empty request | Filled request | Modal | Empty request | Account | ||
If contributor leaves request form with filled request an action sheet gets triggered, if request is empty the action sheet doesn't get triggered.
Empty request | Filled request | Trying to leave by '<Back' triggers action sheet | Account | |
Access
- From the explore feed the contributor can request to vanish their account by tapping on Settings > Account > Vanish account
Request form
Copy:
- Page title: 'Vanish account'
- Title: 'Vanishing process'
- Next: 'Vanishing is a last resort and should only be used when you wish to stop editing forever and also to hide as many of your past associations as possible. 'To initiate the vanishing process please provide the following'
- Username section (this is uneditable): 'Username and user page' with automatic insertion of users [username]
- Next: 'Additional information' - optional
- Next: 'Account deletion on Wikipedia is done by changing your account name to make it so others cannot recognize your contributions in a process called account vanishing. You may use the form below to request a courtesy vanishing. Vanishing does not guarantee complete anonymity or remove contributions to the projects.'
- Button: 'Send Request'
- The email will be sent:
- to: renamers@wikimedia.org
- subject: Request for courtesy vanishing
- Email text:
- Hello, This a request to vanish my Wikipedia account. Username and user page to vanish: [Username] Additional information: [Optional]
End of flow modal
Modal copy:
- Title: Vanishing request
- Next: Illustration
- Next:
- If you completed your vanishing request, please allow a couple of days for the request to be processed by an administrator.
- If you are unsure if your request went through please check your Mail app.
- If you have further questions about vanishing please visit Wikipedia:Courtesy vanishing.
- Button: 'OK'
Additional notes for QA
You can test this screen in the Settings > Account > Vanish screen against the requirements in this description.
Note that when you tap "Send request" button, it will attempt to open an email compose screen using whatever default email app you have set up on your phone (could be Apple's Mail, or the Gmail app, for example). At this point we no longer have control and it is up to the user to finish sending the email from their email app. For testing, please only send the email from an account that you actually want vanished. For the purposes of testing this ticket, there's no need to send the email. The end of flow modal should present whether you sent the email or not.