Remove 2FA from User:Waggie
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	Oshwah
	Feb 22 2022, 4:57 AM

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Hi Team!

I'm speaking with User:Waggie via telephone right now (I verify that this is, in fact, Waggie), and he has lost his device and scratch codes. Can I have 2FA disabled for this user temporarily while he gets things in order?

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Oshwah created this task.Feb 22 2022, 4:57 AM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptFeb 22 2022, 4:57 AM

Hi @Oshwah, The normal process is that Waggie needs to email ca{at}wikimedia.org citing this task number, and sending the email from the email associated with the user account in centralauth.

Hey @Oshwah - as Peachey88 has mentioned above, please ask Waggie to send a note to ca@.

Peachey88 moved this task from Backlog to 2FA (requests) on the Trust-and-Safety board.Feb 22 2022, 8:47 AM

FriedrickMILBarbarossa awarded a token.Feb 23 2022, 2:37 PM

FriedrickMILBarbarossa subscribed.

Hi Peachey88,

Okay, I've CC'd Waggie to have him do this. Thanks!

-Oshwah

Disabled (ZD#38529). Thanks.

Remove 2FA from User:WaggieClosed, ResolvedPublicActions

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Remove 2FA from User:Waggie
Closed, ResolvedPublic
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