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Make reply buttons more easily clickable
Closed, ResolvedPublic


Testers occasionally got taken off course replying to a conversation by missing the reply button and in turn, accidentally clicking on other elements within the conversation (for example the user signature).

See: UT-6 for example of this experience

Possible Solutions:

  • Review earlier explorations where the buttons used a visual hierarchy

Event Timeline

Removing inactive assignee. (Please reset assignees of open tasks when offboarding staff.)

matmarex added a subscriber: matmarex.

This has been fixed a while ago (we just forgot to update this task), by making the reply buttons appear on a separate line, instead of directly following the signature:

image.png (2×3 px, 233 KB)