If the same contact makes multiple donations within a few minutes of each other, it seems there's a good chance that was unintentional. Is there some way we could pro-actively flag these up or report on them? It could help in identifying issues like T310915/T312905 without having to wait for donor reports.
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Maybe a searchkit dashboard for DR, eg: in the past day here are the multiple donations from the same user/email/whatever?
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Hi @MBeat33 I made a duplicate searchkit for people who had more than 3 donations in a 7 day period here https://civicrm.wikimedia.org/civicrm/search#/display/Donors_with_more_than_3_donations_in_the_last_7_days
The amount of donations checked for and timeframe are editable on this searchkit here https://civicrm.wikimedia.org/civicrm/admin/search#/edit/642
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Seems like current attention being paid to pending transaction resolver in other Tasks (+ searckit) will speak to this issue.