FrTech, the creative team ran into issues with Gpay as follows. Can we get some help with these?:
- For Spain, after clicking the Donate with GPay button on payments I get the message "This merchant is not enabled for Google Pay."
[Response From Adyen] When you get the error "This merchant is not enabled for Google Pay" the reasons may be many.
I would recommend to check the steps illustrated here. In particular, make sure that the step to deploy to production from GooglePay documentation is completed all the way including providing the screenshot of your checkout process to Google. Additionally, ensure you’ve added your shop domain to the GooglePay API console.
Furthermore, if you're using the Drop-In integration please check the following:
In your paywithgoogle.configuration object, ensure that you are using your Company or Merchant Account Code as the value for the gatewayMerchantId.
In the same object, if you are using a Drop-in or Components version later than V3.13.0, API version 64 or higher, and you specify the merchantName, you also need to specify the merchantId and gatewayMerchantId.
It looks like you are using v67, if true at the same time, would you please send a screenshot of the "Google Business Console" where the Merchant ID can be found in order to confirm.
- For Israel after trying to donate I got this error page with error reference 121611583.1. I'm not sure if this went through, the transaction popped up in the Google Pay app on my phone, but I don't see it in Civi and didn't receive a TY email
[Evelyn] I see your/this transaction in the Adyen console so it made it there. I am asking why you got the error message that being the case. I think we need to look internally to understand why no TY page was triggered.
- For the UK (just checking to see that still worked) I get the post-payments monthly convert modal after making a donation. Should this happen for Google Pay? I tried clicking "Yes" to add a monthly donation and it appeared to work, but I don't think it's actually gone through and I haven't had the extra TY email
[Evelyn] This was refused and didn't go through.
