@fr-tech. Do we have any transaction size limitation on our end? I have worked with the acquirers to increase our transaction limit to 25k to enable the flow for the Major Gifts team. The acquirers (Adyen and Ingenico) have acknowledged the setting is in place for donations upto 25k+, yet, the donor is getting this error below. Could we be imposing a 12k limit? This major gifts program starts tomorrow so a quick response would be appreciated.
Dwisehaupt moved this task from Completed 20220830 - 20220913 to Completed 20220913 - 20220927 on the Fundraising Tech - Chaos Crew board.Sep 13 2022, 7:40 PM2022-09-13 19:40:37 (UTC+0)