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Add Leave Review & Contact Support links on Plugin page
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Description

Description

Add a Review and Support links against Wikipedia Preview visible on the admin panel. These will act as easy access for users to review or feedback the tool incase they dismiss the rating trigger or otherwise.

Screenshot:

Screen Shot 2022-12-14 at 7.25.38 PM.png (1×3 px, 552 KB)

Screen Shot 2022-12-14 at 7.25.12 PM.png (376×3 px, 150 KB)

Acceptance Criteria

Test Scenarios

  • Leave Review and Contact Support links are visible to logged in administrators with Wikipedia Preview installed.
  • Clicking on the links should redirect the user to their respective pages, in a new tab.

Tech notes

https://jeroensormani.com/adding-links-to-your-plugin-on-the-plugins-page/

Event Timeline

Restricted Application added a subscriber: Aklapper. · View Herald Transcript
Aklapper renamed this task from Feedback prompt and collection on Word press to Feedback prompt and collection on Wordpress.Oct 5 2022, 4:50 PM
Aklapper updated the task description. (Show Details)
PWaigi-WMF renamed this task from Feedback prompt and collection on Wordpress to Feedback prompt and collection from Wordpress plugin users.Nov 16 2022, 2:54 PM
PWaigi-WMF assigned this task to SGautam_WMF.
PWaigi-WMF updated the task description. (Show Details)
PWaigi-WMF updated the task description. (Show Details)

@PWaigi-WMF I don't think we have the infrastructure to receive the feedback described here. The official place for support/feedback/reviews of Wordpress plugins is on the Wordpress plugin page itself.

As a compromise, we could implement other aspects of this task like 1) asking after 14 days of activation and 2) being more specific about the kind of feedback we want while keeping the current banner.

@SBisson Sharing the thought process separately for reference.

PWaigi-WMF renamed this task from Feedback prompt and collection from Wordpress plugin users to Add Leave Review & Contact Support links on Plugin page.Dec 14 2022, 1:36 PM
PWaigi-WMF removed SGautam_WMF as the assignee of this task.
PWaigi-WMF updated the task description. (Show Details)
PWaigi-WMF added a subscriber: SGautam_WMF.
SBisson triaged this task as Medium priority.
SBisson moved this task from Ready for Dev to Dev on the Inuka-Team (Kanban) board.

@SGautam_WMF I feel the link labels would be nicer to be just "Review" and "Support" (see below). What do you think?

Screen Shot 2022-12-19 at 11.56.44 AM.png (156×2 px, 52 KB)

@SBisson cool, I have updated the task description too.

EUdoh-WMF subscribed.

Testing

The Review and Support links are displaying as expected and redirecting to the respective sections by opening up in a new tab. Test passed.

  • One thing to note: these links only show up when the plugin is activated but it should ideally show up when the plugin is deactivated. This is documented here T325835

@SBisson for some reason, I don't see these on wordpress admin panel. I deactivated the plugin and activated it again but still no luck

Screen Shot 2023-01-20 at 6.08.46 PM.png (202×2 px, 66 KB)

@SGautam_WMF this change was not released to production yet. I plan on making a release once most of the changes we are working on are done.