Description

We'd like to have a formal process of identifying and systemically uplevel Performance maturity across the organization.
Problem: We think the Organization is at a low level of maturity (bliss/firefighting stage)
Goal:

1. Validate or invalidate the hypothesis.
2. Gather feedback on which tools would be most useful to help managers understand the impact of performance and allow their team to include performance requirements in their processes.

Methodology: Use design thinking approach and conduct user research with Product managers, engineering managers and tech leads.

Performance assessment

Please initiate the performance assessment by answering the below:

• How do you interact with the performance team?
• When you are starting a new project, is there any kind of checklists that you follow?
• Do you use a RFC template?
• Do you have grafana dashboards?
• Are you familiar with the performance review?
• Do you use an onboarding checklist? (Product/Tech https://office.wikimedia.org/wiki/Product/Engineering/Onboarding/Checklists/Template and https://office.wikimedia.org/wiki/Technology/Onboarding/Checklists/Template )
• Given this maturity level framework, where do you place your team?
• your team was assigned to fix a regression. Which steps do you take?
• What is the most important user journey for your team?
• Do you run local tests before opening a PR or merging it?
• Are you familiar with Fresnel?
• What are the metrics that you care about when developing a new feature?
• What are the most important business metrics for that journey?