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Today's featured pictures widget goes blank
Closed, ResolvedPublic1 Estimated Story PointsBUG REPORT

Assigned To
Authored By
ARamadan-WMF
Oct 18 2022, 11:21 AM
Referenced Files
F87380099: image0 (10).jpeg
Mon, Jun 8, 7:59 AM
F72205442: image0 (2).jpeg
Feb 20 2026, 9:49 AM
F72205435: IMG_0251.jpeg
Feb 20 2026, 9:49 AM
Restricted File
Oct 18 2024, 5:56 PM
F41544045: image0 (31).png
Nov 28 2023, 7:35 PM
F41544046: image1 (19).png
Nov 28 2023, 7:35 PM
F37141643: Image (4).jpeg
Jul 17 2023, 6:32 PM
F36922492: image0 (6).jpeg
Mar 22 2023, 7:20 AM

Description

unnamed.png (627×640 px, 171 KB)

unnamed (1).png (295×640 px, 95 KB)

Notes for QA

Regression test POTD widgets. Also if possible:

  1. Try changing your device date to 11/11/2022, then launching the app for the first time.
  2. Add POTD widget, confirm it loads on the home screen.
  3. Then change device date to 11/12/2022 (which has one of our previous problematic POTD images). Confirm it loads in the home screen widget.

Test Notes

In TestFlight 7.9.2 (5975)

Event Timeline

There are a very large number of changes, so older changes are hidden. Show Older Changes
JTannerWMF claimed this task.
JTannerWMF subscribed.

@Zm14 Thank you so much for following up and confirming it is fixed. We really appreciate it!

Hi @JTannerWMF

As I feared, it isn't really fixed. Yesterday's (UTC) photo was just small. Today's photo is 5,880 × 3,920 pixels and the widget (all sizes) is again not working.

Case needs reopening please.

I really feel bad about jumping the gun and misattributing the coincidental release of 16.3 and the unusually small POTD with the problem being fixed, even though I made it clear that I'd continue to check it wasn't just the smaller resolution. Since it's been days since my request for opening, I'll go ahead and reopen it back to Medium as it was.

I really feel bad about jumping the gun and misattributing the coincidental release of 16.3 and the unusually small POTD with the problem being fixed, even though I made it clear that I'd continue to check it wasn't just the smaller resolution. Since it's been days since my request for opening, I'll go ahead and reopen it back to Medium as it was.

@Zm14 Thanks for following up on this and documenting your experiences so far. The information you continue to provide is very helpful. Please don't feel bad about misattributing the release/fix – I also hoped an iOS release would resolve this issue, returning it to previous working behavior, but that hasn't been the case so far. We've yet to hear back from Apple regarding the bug we filed, but will directly address it with their guidance once/if we do.

In the meantime, the good news is we've got some upcoming work on widgets (https://phabricator.wikimedia.org/T327553) that I hope will continue to improve their performance and remove the cases of blank widgets displaying that are within our control. While this won't guarantee fixes against changes Apple makes in the behavior of widgets on iOS, it's my hope this work will continue to be a step in the right direction of resolving some of the underlying blank widget cases you're experiencing.

+1 user through the ios support email:

I have been having problems with the picture of the day in the widget. It has stopped working, in that the picture is not displayed, it is a blank screen.

I have tried deleting and reinstalling, deleting cache, turning phone off, etc,etc… all to no avail.

image0 (14).png (360×640 px, 756 KB)

Aklapper changed the subtype of this task from "Task" to "Bug Report".Feb 17 2023, 8:26 AM

+1 user through the iOS support email, with the same issue and the next screenshots:

Screenshot 2023-02-21 at 14.08.28.png (359×640 px, 193 KB)

Screenshot 2023-02-21 at 14.09.26.png (359×640 px, 219 KB)

Screenshot 2023-02-21 at 14.08.32.png (359×640 px, 157 KB)

+1 user:
The Picture of the Day widget on iOS no longer works after updating to iOS 16.

image0 (6).jpeg (370×415 px, 47 KB)

+1 user here:
ersion: WikipediaApp/7.2.1.2090 (iOS 16.4.1; Phone)

I updated the app moments ago. 'Picture of the Day' still appears not to be working within the widget. It works fine on my iPad (iPadOS 15.74)****

+1 user here:
The "image of the day" widget hasn't worked for a long time. I have an iPhone 11 device with iOS 16.5

Version: WikipediaApp/7.3.0.2242 (iOS 16.6; Phone)

@ARamadan-WMF Thanks for reporting this. I looked into it yesterday and it was related to the image being too large and exceeding our hard 30MB memory limit when cached on device. When this work is in, it should continue to improve our reliability and display issues when concerning any images displayed in any widget like in this user report.

+1:

Version: WikipediaApp/7.3.1.2361 (iOS 16.5.1; Phone)

Image (4).jpeg (643×311 px, 15 KB)

+1: totally blank widgets:
As of latest iOS update, home screen widgets no longer work.

Version: WikipediaApp/7.4.5.2871 (iOS 17.1.1; Phone)

image1 (19).png (1,179×2,556 px, 1 MB)

image0 (31).png (1,179×2,556 px, 731 KB)

We have this ticket: blank top read articles, plus this one; this report is for all of the widgets, not only picture of the day or the top read article.

+1 user through the support email:
Version: WikipediaApp/7.6.0.4193 (iOS 18.0.1; Tablet)
"Picture of the Day" widget shows as blank (version 7.6.0.4193, iOS 18.0.1). The user tried all the suggested troubleshooting steps—removing and re-adding the widget, restarting the device, checking permissions, clearing the cache, and reinstalling the app—but the issue still persists.

Neither I nor Anthony were able to re-produce this.

{F57624357}

@JTannerWMF Removing task assignee as this open task has been assigned for more than two years - See the email sent to task assignee on 2025-11-25.
Please assign this task to yourself again if you still realistically [plan to] work on this task - it would be welcome! :)
If this task has been resolved in the meantime, or should not be worked on by anybody ("declined"), please update its task status via "Add Action… 🡒 Change Status".
Also see https://www.mediawiki.org/wiki/Bug_management/Assignee_cleanup for tips how to best manage your individual work in Phabricator. Thanks!

We received a number of reports recently through the support email:

IMG_0251.jpeg (1,320×695 px, 95 KB)

image0 (2).jpeg (960×2,079 px, 177 KB)

HNordeenWMF moved this task from Bug Backlog to Needs Triage on the Wikipedia-iOS-App-Backlog board.
HNordeenWMF subscribed.

This seems newly broken for a large amount of users

HNordeenWMF raised the priority of this task from Medium to High.Feb 20 2026, 4:59 PM
Seddon set the point value for this task to 2.
Seddon changed the point value for this task from 2 to 1.

Appears to be fixed on 7.9.2 (5975), tested on iPad Air 11inch (M3), iPhone 11, and iPhone 16 12.9, all on iOS 26. Tested over 2 days.

Tested on 2026/03/11 on an iPad Pro with iPadOS 26 and the issue still remains, featured picture widget displays a blank image.

Hi Oscar,

I’m just a fellow end-user, but on my iPhone, manually updating the Wikipedia iOS app to 7.9.2 (released 4 days ago) resolved so far.

I confirm it's fixed in iPadOS 26, my bad, I had not updated to the latest version of the Wikipedia App!

Seddon lowered the priority of this task from High to Medium.Mar 26 2026, 3:52 PM

I am seeing this today (April 7) this on my test device, iPhone 15 pro

Seddon raised the priority of this task from Medium to High.Apr 7 2026, 9:10 PM

Unable to reproduce on 8.0.1 (6040)
Looks good on:
iPhone SE, iOS 26.4.1
iPad Air 11 inch, iPadOS 26.3.1

@HNordeenWMF, @GOlson-WMF, @Tsevener
A newly received report through the support email:
The “Picture of the Day” widget is not working properly. Initially, it kept showing me the same picture for two consecutive days. I decided to delete the widget and add it again, and now it shows nothing. It’s blank. Thank you for your help.

Version: WikipediaApp/8.1.3.6075 (iOS 26.5; Phone)

image0 (10).jpeg (1,290×677 px, 34 KB)