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Grant Access to 'wmf' LDAP group for 'Sbenchagra'
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Description

Hello!

The Foundation's Communications department is requesting access for our new Web Manager, Sondes Ben Chagra, to have LDAP access such that they can access the Matomo/Piwik interface.

Their Wikitech account is Sbenchagra.

Thank you!

  • The username of your existing account on wikitech.wikimedia.org: Sbenchagra
  • Do you currently have shell access (Yes/No)? No
  • Purpose (Specify which service you need to get access to, e.g. Icinga, Grafana, Superset etc): Access to Matomo
  • The specific LDAP group that you want to be added to (optional): wmf

Event Timeline

Tagging @Marostegui and @jcrespo per their recent involvement with LDAP access requests

Hi, @EdErhart-WMF . There is no need to tag anyone- SRE has a clinic duty procedure in which someone on rotation attends LDAP requests every week. I suggest you to follow the documented procedure for them to get attended prompty, including using the template and tags to avoid unnecessary delays: https://phabricator.wikimedia.org/project/profile/1564/

If the request is urgent, or hasn't been attended after following the procedure after a few days, you can ping the person on clinic duty this week, which this week is @jhathaway

@Varnent apologies for missing this last week, it wasn't on the board we usually work off of and I missed the phabricator ping. Would you be able to update the request using the template linked by @jcrespo?

@jhathaway - Apologies - have added links to that template to our documentation on Office Wiki. Will update ticket with above. I think the LDAP group is staff - is anyone able to confirm?

Varnent renamed this task from LDAP access for Sondes to access Matomo to Grant Access to staff LDAP group for Sbenchagra.Dec 12 2022, 11:19 PM
Varnent added a project: LDAP-Access-Requests.
Varnent updated the task description. (Show Details)

@jhathaway - Apologies - have added links to that template to our documentation on Office Wiki. Will update ticket with above. I think the LDAP group is staff - is anyone able to confirm?

It's wmf.

Varnent renamed this task from Grant Access to staff LDAP group for Sbenchagra to Grant Access to 'wmf' LDAP group for 'Sbenchagra'.Dec 13 2022, 7:49 PM
Varnent updated the task description. (Show Details)

Change 867706 had a related patch set uploaded (by JHathaway; author: JHathaway):

[operations/puppet@production] Add Sondes Ben Chagra to wmf group

https://gerrit.wikimedia.org/r/867706

Change 867706 merged by Alexandros Kosiaris:

[operations/puppet@production] Add Sondes Ben Chagra to wmf group

https://gerrit.wikimedia.org/r/867706

akosiaris claimed this task.
akosiaris subscribed.

Thanks @jhathaway. user has been added to the WMF group. Resolving, but feel free to reopen if the user encounters any problems.