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Maniphest T324822

tbs: user-story 1 - Create a "reporting bugs" section on how to open a bug task
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Description

The task is to create a section under https://wikitech.wikimedia.org/wiki/Portal:Toolforge/Ongoing_Efforts/Toolforge_Build_Service where there's a small explanation on where to report a bug (generic for now).

This includes creating the phabricator template link that creates a task under the tbs.

Double check with @KHernandez-WMF if we want a new tag too to follow up support tickets instead of mixing also with other ones.

We can use @bd808's handy https://phabulous.toolforge.org/ to create the task link template :)

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dcaro triaged this task as High priority.Dec 9 2022, 10:04 AM
dcaro created this task.
dcaro added a project: Toolforge Build Service.
dcaro added a parent task: T324814: tbs: user-story 1 - I'm able to use the service using its documentation.
KHernandez-WMF mentioned this in T324814: tbs: user-story 1 - I'm able to use the service using its documentation.Dec 14 2022, 11:49 PM
Slst2020 mentioned this in T324826: tbs: user-story 2 - start cli should give the right error when the service is down.Jan 16 2023, 7:13 AM
gerritbot added a comment.Jan 16 2023, 8:00 AM

Change 880418 had a related patch set uploaded (by Slavina Stefanova; author: Slavina Stefanova):

[cloud/toolforge/toolforge-cli@main] cli: Display helpful error message when the service is down

https://gerrit.wikimedia.org/r/880418

gerritbot added a project: Patch-For-Review.Jan 16 2023, 8:00 AM
fnegri edited projects, added cloud-services-team; removed cloud-services-team (Kanban).Jan 18 2023, 6:26 PM
fnegri moved this task from Kanban to Inbox on the cloud-services-team board.
Raymond_Ndibe added a subscriber: Raymond_Ndibe.Jan 25 2023, 7:18 PM

example of a suitable phabricator template link is https://phabricator.wikimedia.org/maniphest/task/edit/form/1/?title=Toolforge%20Build%20Service%20Is%20Down!&description=For%20how%20to%20fix%2C%20see%20T325175&projects=cloud-services-origin-team%2Ccloud-services-worktype-project%2Ctoolforge_build_service%2Ccloud-services-team&subscribers=dcaro%2CKHernandez-WMF%2CRaymond_Ndibe%2CSlst2020%2Cfnegri&priority=unbreak

Slst2020 moved this task from Backlog to To be Discussed on the Toolforge Build Service board.Jan 26 2023, 9:47 AM
dcaro updated the task description. (Show Details)Feb 7 2023, 2:35 PM
KHernandez-WMF moved this task from To be Discussed to Discussed/Estimated on the Toolforge Build Service board.Feb 7 2023, 2:36 PM
KHernandez-WMF set the point value for this task to 1.
KHernandez-WMF moved this task from Discussed/Estimated to Iteration 10 on the Toolforge Build Service board.Feb 7 2023, 4:40 PM
KHernandez-WMF edited projects, added Toolforge Build Service (Iteration 10); removed Toolforge Build Service.
Slst2020 claimed this task.Feb 13 2023, 1:33 PM
Slst2020 moved this task from Next Up to In Progress on the Toolforge Build Service (Iteration 10) board.
Slst2020 added a comment.Feb 13 2023, 2:02 PM

I've created a basic bug report template for now, adding only the Toolforge Build Service tag:
https://phabricator.wikimedia.org/maniphest/task/edit/form/43/?projects=tbs&priority=triage

@KHernandez-WMF Should we have a specific support tag, as mentioned in the task description?

I've added a small section to the wikitech docs, linking to the template:
https://wikitech.wikimedia.org/wiki/Portal:Toolforge/Ongoing_Efforts/Toolforge_Build_Service#Toolforge_Build_Service_Project

Slst2020 moved this task from In Progress to In Review on the Toolforge Build Service (Iteration 10) board.Feb 13 2023, 2:02 PM
KHernandez-WMF moved this task from Iteration 10 to Iteration 11 on the Toolforge Build Service board.Feb 21 2023, 8:43 PM
KHernandez-WMF edited projects, added Toolforge Build Service (Iteration 11); removed Toolforge Build Service (Iteration 10).
KHernandez-WMF moved this task from Next Up to In Review on the Toolforge Build Service (Iteration 11) board.
Raymond_Ndibe added a subscriber: Mouhieddinek.Feb 22 2023, 4:14 PM

@Mouhieddinek and @dcaro any idea what the requirements for this task is? this should be easy to review but I have no idea what to look out for looking at the task description.

Andrew added a subscriber: Andrew.Thu, Feb 23, 2:11 AM

The text and template made by @Slst2020 looks good! This can be closed unless someone else wants to adjust wording.

Slst2020 closed this task as Resolved.Thu, Feb 23, 9:06 AM
KHernandez-WMF moved this task from In Review to Done on the Toolforge Build Service (Iteration 11) board.Thu, Feb 23, 2:09 PM
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