Page MenuHomePhabricator

Unable to Log into Gerrit UI or Pull/Push from Terminal
Closed, ResolvedPublic

Description

As of today I am unable to log into the gerrit UI or interact with the analytics repo via terminal. My credentials have not changed, and I am still able to log into other associated portals (wiki tech, phab, etc.). User name should be jmando and jm@gerrit.wikimedia.org.

Event Timeline

hashar added a subscriber: hashar.

The Gerrit account jmando has been deactived on Tue Dec 6 19:24:23 2022 +0000

It is similar or might be the same as T306297. We have blocked a user JM (https://wikitech.wikimedia.org/w/index.php?title=Special:Log&logid=958021). It had some error logged: Gerrit user active status change (DELETE) of jm failed:.

If I remember we pass the username being banned (JM) to lowercase (jm) and Gerrit finds the first user matching it (see lookup order at https://gerrit.wikimedia.org/r/Documentation/rest-api-accounts.html#account-id). That matched your account somehow and you got disabled.

I will reenable the account.

Mentioned in SAL (#wikimedia-releng) [2023-01-03T17:38:21Z] <hashar> gerrit: reactivated account for jmando using gerrit set-account 9431 --active | T326159

Should be good now. If it still does not work, please reopen the task.

The root cause is T306297