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wbsgetsuggestions not returning anything on Wikidata
Closed, ResolvedPublicBUG REPORT

Description

Steps to replicate the issue (include links if applicable):

What happens?:
upstream connect error or disconnect/reset before headers. reset reason: overflow

What should have happened instead?:
Returned suggestions

Software version (skip for WMF-hosted wikis like Wikipedia):

Other information (browser name/version, screenshots, etc.):
Multiple users (all?) affected. Editing on Wikidata impossible

Event Timeline

Lydia_Pintscher triaged this task as Unbreak Now! priority.Jan 9 2023, 9:11 PM
Lydia_Pintscher added a project: Elasticsearch.
Lydia_Pintscher subscribed.

This also seems to affect at least enwp's search suggestions.

The API i now responding, There was a site issue just before which probably caused this.

This was brought up on Telegram. When editing statements no suggestions are shown anymore. The top-right searchbox on enwp and Wikidata both don't show any suggestions either.

The API i now responding, There was a site issue just before which probably caused this.

Yeah looks like it's working again for me as well now.

Works for me again too. I noticed a spike on https://www.wikimediastatus.net/ for the "Wiki error responses" to 940 errors/second and a drop for "Successful edits".

Anyone able to provide a RFO (reason for outage)? Or just close if you don't care that the service was down.

Peachey88 lowered the priority of this task from Unbreak Now! to High.Jan 10 2023, 8:14 AM
Peachey88 added projects: Wikimedia-Incident, SRE.

Changing from Unbreak to High because it was resolved this morning.

@Mutante: adding as IC, can you please let people know when the incident report from last night is ready?

@Multichill: I’ve added the Incident Co-ordinator from last night, lots of people cared and it was responded to quickly. SRE will do an incident report which will be available on wikitech if it can be made public.

We can confirm we served a lot of 5xx's in a time span from about 21:04 to 21:14 UTC yesterday.

Assuming you hit that ~ 10 minute window.

The reason was an overloaded database, db1143, in the s4 cluster, which is commons.

The fix was that DBAs depooled that database temporarily.

Dzahn claimed this task.

The actual incident is over, it was mitigated within minutes.

Regarding the report it's still WIP.

@Mutante: adding as IC, can you please let people know when the incident report from last night is ready?

@Multichill: I’ve added the Incident Co-ordinator from last night, lots of people cared and it was responded to quickly. SRE will do an incident report which will be available on wikitech if it can be made public.

@Multichill @RhinosF1 @Lydia_Pintscher

Here you go: https://wikitech.wikimedia.org/wiki/Incidents/2023-01-09_API_errors_-_db1143#Graphs

It's related to "onLinksUpdateComplete" looking up if image usage has changed on commons.