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Provide context for replacement mentors when they receive a newcomer's message
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Description

It is possible for mentors to set themselves as away. In this case, their mentees' questions are ported to other mentors' talk pages. These replacement mentors are not informed of the relationship between the mentor and the mentee: they might think it is a new question from a newcomer, while it might be a follow-up question from a topic developed with the initial mentor.

The idea would be to add a line to the message, maybe below the header, in smaller font size: $Mentee's mentor is $Mentor, who is away until $date. You can [[special:ChalimMentee|claim this mentee if you want]]..


Acceptance Criteria:

  • finalize copy
  • basic mockup to show where the additional text would be included in the Talk Page message

Event Timeline

Restricted Application added a subscriber: Aklapper. · View Herald Transcript

@Urbanecm_WMF @KStoller-WMF does this fit into an upcoming epic?

Thanks for the ping @kostajh! I don't think so, it looks like an enhancement task for mentorship features. We'll go through it in one of the monthly mentorship meetings and decide what to do with it.

See T388126, where not knowing that you are a replacant mentor is confusing.

KStoller-WMF renamed this task from Provide context for replacant mentors when they receive a newcomer's message to Provide context for replacement mentors when they receive a newcomer's message.Mar 6 2025, 4:14 PM
Trizek-WMF renamed this task from Provide context for replacement mentors when they receive a newcomer's message to Provide context for replacant mentors when they receive a newcomer's message.Mar 6 2025, 4:14 PM
Trizek-WMF renamed this task from Provide context for replacant mentors when they receive a newcomer's message to Provide context for replacement mentors when they receive a newcomer's message.
Trizek-WMF updated the task description. (Show Details)
Trizek-WMF updated the task description. (Show Details)
KStoller-WMF triaged this task as Medium priority.
KStoller-WMF edited projects, added: Growth-Team (Current Sprint); removed: Growth-Team.
KStoller-WMF updated the task description. (Show Details)

Based on discussions within the team, this is what we are suggesting:

— Add a message to the wikitext/question from the contributor.

replacement mentor message.png (1,994×994 px, 206 KB)

— Copy: This question comes from a contributor whose mentor ($Mentor) is currently unavailable, so their question has been sent to you. Please provide them with thoughtful guidance.