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Panoviewer is down (504 Gateway timeout)
Closed, ResolvedPublicBUG REPORT

Description

Steps to replicate the issue (include links if applicable):

What happens?:

  • After a long wait, it will give a 504 error. This seems to have been the case for the last 24 hours or so, sometimes just hanging without a 504.

What should have happened instead?:

  • The 360 panosphere viewer should come up instead.

Other information (browser name/version, screenshots, etc.):

  • Happens on Chrome and Safari

Event Timeline

Mentioned in SAL (#wikimedia-cloud) [2023-04-19T15:14:39Z] <TheresNoTime> webservice restart T335039

TheresNoTime claimed this task.

FYI maintainers, I've restarted the webservice and the tool appears to be available again :-)

FYI maintainers, I've restarted the webservice and the tool appears to be available again :-)

Thanks much!