This task involves updating the on-call escalation procedure within Splunk, specifically aimed at the SRE Team. Due to the forthcoming holiday, we will temporarily remove 'Americas' from the 'SRE Business Hours Escalation' under 'Escalation Policies'.
Here are rough step-by-step instructions:
- Open the 'SRE Team' module in Splunk.
- Click on 'Escalation Policies.
- Choose 'SRE Business Hours Escalation.'
- Select 'Edit.'
- Look for 'Americas' in the list and remove it.
- Click 'Save' to apply these changes.
Note: After the holiday period, revert these changes by repeating the above steps but add 'Americas Business Hours' to the list at step 5.

