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Network issue between LinguaLibre and Wikimedia Commons
Closed, ResolvedPublicBUG REPORT

Description

Hi all,

Lingualibre, project supported by Wikimedia France to record voice to push them to Commons
Since the night of 08-17, LinguaLibre server can't reaach commons.wikimedia.org

Simple exemple:

curl --HEAD https://commons.wikimedia.org
curl: (7) Failed to connect to commons.wikimedia.org port 443: Connection refused

With others projects:

curl --HEAD https://meta.wikimedia.org
HTTP/2 301 
date: Thu, 17 Aug 2023 10:27:59 GMT
server: mw1372.eqiad.wmnet
x-content-type-options: nosniff
vary: Accept-Encoding,X-Forwarded-Proto,Cookie,Authorization
cache-control: s-maxage=1200, must-revalidate, max-age=0
last-modified: Thu, 17 Aug 2023 10:27:59 GMT
location: https://meta.wikimedia.org/wiki/Special:MyLanguage/Main_Page
content-length: 0
content-type: text/html; charset=UTF-8
age: 680
x-cache: cp6016 hit, cp6010 hit/10
x-cache-status: hit-front
server-timing: cache;desc="hit-front", host;desc="cp6010"
strict-transport-security: max-age=106384710; includeSubDomains; preload
report-to: { "group": "wm_nel", "max_age": 604800, "endpoints": [{ "url": "https://intake-logging.wikimedia.org/v1/events?stream=w3c.reportingapi.network_error&schema_uri=/w3c/reportingapi/network_error/1.0.0" }] }
nel: { "report_to": "wm_nel", "max_age": 604800, "failure_fraction": 0.05, "success_fraction": 0.0}
set-cookie: WMF-Last-Access=17-Aug-2023;Path=/;HttpOnly;secure;Expires=Mon, 18 Sep 2023 00:00:00 GMT
x-client-ip: 2001:41d0:304:100::4790
set-cookie: GeoIP=FR:::48.86:2.34:v4; Path=/; secure; Domain=.wikimedia.org
set-cookie: NetworkProbeLimit=0.001;Path=/;Secure;Max-Age=3600

Impacts:
Lingualibre is no longer working without Commons acces.
Have you any idea?
Regards

Event Timeline

Given the bug is persisting and preventing loggin, we may want to use the
sitenotice to gently announce a pause in contributions / log in.

It would be useful if you could follow https://wikitech.wikimedia.org/wiki/Reporting_a_connectivity_issue to give us a bit more details to go by.

Hi, see https://wikitech.wikimedia.org/wiki/Reporting_a_connectivity_issue for more troubleshooting commands, but to start with could you provide the output of:

mtr --report-wide --show-ips --aslookup --tcp --port 443 commons.wikimedia.org

As well as host commons.wikimedia.org

mickeybarber claimed this task.

Thx all for your help. It's fixed.

It was an old network conf the problem: Commons name resolution was hard-fixed for an obscure reason...