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Re-activate Edward Tadros Wiki accounts
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Description

Hello, Edward Tadros is a contractor with us has lost access to his Meta-Wiki and Phabricator accounts. He does not receive an email when trying to reset his password. Please see Edwards notes below.

LDAP User: Edward Tadros
MediaWiki User: ETadros (WMF)

08/22/23 Update
I can't seem to log into my Etadros_(WMF) account. I did a password reset and it's been about 45 minutes with no email.

08/23/23 Update
I was trying to log into Meta-wiki I believe. I was asked to switch my phab linked account to phab to the ETadros (WMF) account. I get that by logging in as "Edward Tadros" via LDAP. I assumed I would be able to log into office or metawiki with the ETadros (WMF) account, but I can't. A brief history of that account:

First, I'm a contractor from a vendor called Proticom. So when I first started out about 4 years ago they gave me the Etadros (WMF) account. Then it was decided that since I was a contractor, then my username should be Edward Tadros (Proticom) instead. Then shortly after that, it was decided that that wasn't right, and I was given ETadros (WMF) again...then a while back that user was terminated with a status of "not with the foundation" or something like that. And JR fixed that and ETadros (WMF) was made active again. But now I can't log in with it and a password reset doesn't end up with me getting an email. I hope that helps answer your questions
LDAP User: Edward Tadros
MediaWiki User: ETadros (WMF)

Event Timeline

Hi, hmm, https://meta.wikimedia.org/wiki/Special:CentralAuth?target=ETadros%20(WMF) does not show as locked...
Maybe this requires a ticket with WMF ITS instead per https://office.wikimedia.org/wiki/ITS (as they don't use Phabricator), not sure...

Regarding Phabricator account access, can @Edtadros get into their Phabricator account by using their LDAP login?
In any case, sorry for the hassle. :-(

@Aklapper, I can get in to Phab with LDAP.

@Aklapper I'm part of the ITS team. I do not have the ability to reset @Edtadros password for MediaWiki, Phabricator, or any other Wiki-related accounts.

@Edtadros Can you please list every system you're having trouble accessing and the account name associated with that system? I think that might help us figure this out.

Peachey88 added a subscriber: Peachey88.

If you email T&S via ca (@) wikimedia.org referencing this Phab ticket, they can check to see what email is in the database for the referenced account and assist with password resets

@Aklapper I'm part of the ITS team. I do not have the ability to reset @Edtadros password for MediaWiki, Phabricator, or any other Wiki-related accounts.

T&S can reset passwords / emails for MediaWiki accounts (including non-SUL wikis, like officewiki, if necessary). Please tag us in via email - ca@wikimedia.org - for our records / metrics. Thanks!

T&S can reset passwords / emails for MediaWiki accounts

Has this been handled in the meantime, and/or does this ticket need to remain opened? :-/

Has this been handled in the meantime, and/or does this ticket need to remain opened? :-/

It has not, I don't believe. @Edtadros or @NMariano-WMF - were you able to ship T&S an email about this? Thanks!!

@NMariano-WMF / @Edtadros: Could you please answer the last comment? Thanks in advance!

I'm ok to close this if @Edtadros is. I believe this has been resolved.