Maniphest T350506

Explore Grafana OnCall for on-call schedule management and alert/page routing
Open, MediumPublic
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	• herron
	Nov 3 2023, 7:30 PM

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Description

Tracking task for efforts towards piloting and using Grafana OnCall to manage our on-call scheduling and alert/page escalations

High level checklist:

T350508: Grafana OnCall: Production service setup
Integrations (SMS, phone, chat, email, etc.)
Set up a mechanism for test pages
Set up a schedule that mirrors our VO oncall
Integrate with existing alert producers
Documentation
Send production pages to grafana oncall too (for testing/early adopters)

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		Status	Subtype	Assigned	Task
		Open		None	T313958 Evaluate viable candidates for incident paging
		Open		None	T350506 Explore Grafana OnCall for on-call schedule management and alert/page routing
		Declined		None	T350508 Grafana OnCall: Production service setup

Event Timeline

• herron created this task.Nov 3 2023, 7:30 PM

• herron triaged this task as Medium priority.

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptNov 3 2023, 7:30 PM

• herron updated the task description. (Show Details)Nov 3 2023, 7:41 PM

• lmata merged a task: T315327: Evaluate grafana incident for ir tooling.Nov 13 2023, 4:07 AM

• lmata added a parent task: T313958: Evaluate viable candidates for incident paging.

• lmata added subscribers: • lmata, colewhite, fgiunchedi and 2 others.

• lmata moved this task from Inbox to Backlog on the Observability-Alerting board.Oct 31 2024, 9:12 PM

• herron closed subtask T350508: Grafana OnCall: Production service setup as Declined.Jan 14 2025, 3:55 PM