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Maniphest T351846

Community CRM - avoid accidental emails sent to constituents
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Description

Investigate fix applied to the Fundraising CRM to avoid accidental emails sent to donors

In a Community CRM onboarding session, Megan mentioned an incident that happened to Amy Parker when an update she had posted was sent to a donor via email accidentally. Any says that FR Tech fixed this problem, and now it would be complicated to repeat this type of incident.

We need to know whether this was a local fix to the Fundraising CiviCRM installation (that we could benefit from) or a patch that was upstreamed and it is now part of the CiviCRM codebase (and we might or might not have enabled in our instance).

Please see comments in Asana

Event Timeline

AKanji-WMF created this task.Nov 22 2023, 8:07 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptNov 22 2023, 8:07 PM
Qgil added a project: WMF-NDA.Nov 22 2023, 8:41 PM
AKanji-WMF added a subscriber: Qgil.Nov 22 2023, 9:12 PM
Qgil added a comment.Nov 22 2023, 9:13 PM

I have found this setting under Display Preferences:

image.png (880×120 px, 15 KB)

I don't know whether this setting was the "fix" from years ago, but the fact is that it was enabled by default, I have disabled it, and we are good now. No risk of unintended messages going to volunteers.

For me, you can resolve this task.

AKanji-WMF closed this task as Resolved.Nov 27 2023, 9:04 PM
AKanji-WMF claimed this task.

Resolving based on thread

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