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ACH on PaymentsWiki - Form Changes
Open, Needs TriagePublic2 Estimated Story Points

Description

This is the current PaymentsWiki form for ACH

image.png (1×946 px, 109 KB)

Please make the following three changes to this form:

  • Please add, if possible, a graphic image similar to this above the routing number and account fields:

image.png (191×323 px, 30 KB)

  • Please also add language such as this below the routing and account fields to guide the donor on the character count (this will help avoid wrong numbers being entered or routing being transposed for acct#):

image.png (109×445 px, 26 KB)

  • Finally, please add to the bottom of the form: "I authorize Wikimedia Foundation to electronically debit my account in the amount of $xx.00 on the agreed upon schedule. I understand that a recovery fee may be charged if the payment is dishonored or returned for any reason and that it is my responsibility to retain a copy of this authorization for my records."

Event Timeline

@EMartin noting that the Adyen form doesn't require address (let us know if you want us to exclude). As to the helper images, may be hard as this form comes from Adyen, would a link be helpful instead or should we go down the road of seeing what it would take to include the image?

@anil. Yes! exclude it if not required. I read it was but I got that wrong. Please remove!

FR-Tech has determined that while we can't put an image inline, we can put a link to a helper image. @RLopez-WMF has drafted this image for us to work with.

Thanks @AKanji-WMF I can't see the image but that link approach works.

Dwisehaupt set the point value for this task to 2.May 20 2024, 7:54 PM

@AKanji-WMF are you able to copy that image to Phabricator? I'm also unable to see it.

The new requirements of this ticket are:
1: Remove address from the form
2: Add link "what are the routing and account numbers?" under routing field, direct to to the above image explain what is routing and account number
3: add a line to the bottom of the form "I authorize Wikimedia Foundation to electronically debit my account in the amount of $xx.00 on the agreed upon schedule. I understand that a recovery fee may be charged if the payment is dishonored or returned for any reason and that it is my responsibility to retain a copy of this authorization for my records."

Change #1052790 had a related patch set uploaded (by Wfan; author: Wfan):

[wikimedia/fundraising/SmashPig@master] Do not pass billingAddress for ach

https://gerrit.wikimedia.org/r/1052790

@AKanji-WMF @EMartin Hi all, here is the draft script looks like: {F56301309}
so there are few questions:
1: Since we are removing the billing address, seems like we can show the image to the form as below image, do we want to show image instead?
2: Do we want to translate the image text in different languages? since this ACH is used in Europe, and not all read English.
3: From Adyen, we can alter the error text below the routing and account fields as image, and the logic from Adyen seems like we valid count is 9 digits for routing, and 4-17 digits for account number? Is that sounds ok, otherwise we need to contact Adyen to see if they can alter their error message logic
4: the account holder name is also optional, do we want to exclude it too?
5: is the font size and color looks ok for the donor auth statement after pay button?

Change #1052824 had a related patch set uploaded (by Wfan; author: Wfan):

[mediawiki/extensions/DonationInterface@master] ACH on PaymentsWiki - Form Changes

https://gerrit.wikimedia.org/r/1052824

@AnnWF. 1. Yes, let's show the image. That was the original request so great that we can do this.

  1. ACH is US only so no need to translate
  2. That sounds ok
  3. If we don't collect the name won't that be an issue for us in Civi?
  4. Looks ok.

@AnnWF. 1. Yes, let's show the image. That was the original request so great that we can do this.

  1. ACH is US only so no need to translate
  2. That sounds ok
  3. If we don't collect the name won't that be an issue for us in Civi?
  4. Looks ok.

Thanks for your quick reply, then we will keep the change as above image.

Change #1052790 merged by jenkins-bot:

[wikimedia/fundraising/SmashPig@master] Do not pass billingAddress for ach

https://gerrit.wikimedia.org/r/1052790

Change #1052824 merged by jenkins-bot:

[mediawiki/extensions/DonationInterface@master] ACH on PaymentsWiki - Form Changes

https://gerrit.wikimedia.org/r/1052824