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Maniphest T368368

Create Zendesk ticket when vanishing is declined
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Description

As an member working in the legal department, I would like to receive a notification when a Vanishing request has been declined, so that we could add it to our record and also follow up to the user.

AC:

  • When an user vanishing is declined, send an email to legal (please fetch information from the current flow in production), and add all relevant information that legal may require.

Details

Related Changes in Gerrit:
SubjectRepoBranchLines +/-
Introduce Vanish Request Flowmediawiki/extensions/CentralAuthwmf/1.43.0-wmf.13+1 K -88
Introduce Vanish Request Flowmediawiki/extensions/CentralAuthwmf/1.43.0-wmf.13+1 K -88
Introduce Vanish Request Flowmediawiki/extensions/CentralAuthmaster+1 K -88
Send email notification to legal when vanish request is declinedmediawiki/extensions/CentralAuthmaster+91 -0
Send email notification to legal when vanish request is declinedmediawiki/extensions/CentralAuthautomate-account-vanishing-phase-3+91 -0
Customize query in gerrit

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Event Timeline

SimoneThisDot created this task.Jun 25 2024, 8:59 AM
Dbrant moved this task from Needs Triage to Tracking on the Wikipedia-Android-App-Backlog board.Jun 25 2024, 11:47 AM
Seddon moved this task from Needs Triage to Tracking on the Wikipedia-iOS-App-Backlog board.Jun 25 2024, 5:43 PM
Mimurawil claimed this task.Jun 26 2024, 3:22 PM
Mimurawil changed the task status from Open to In Progress.Jun 26 2024, 4:19 PM
gerritbot added a comment.Jun 28 2024, 12:38 AM

Change #1050490 had a related patch set uploaded (by Mimurawil; author: Mimurawil):

[mediawiki/extensions/CentralAuth@automate-account-vanishing-phase-3] Send email notification to legal when vanish request is declined

https://gerrit.wikimedia.org/r/1050490

gerritbot added a project: Patch-For-Review.Jun 28 2024, 12:38 AM
gerritbot added a comment.Jul 3 2024, 7:06 AM

Change #1050490 merged by jenkins-bot:

[mediawiki/extensions/CentralAuth@automate-account-vanishing-phase-3] Send email notification to legal when vanish request is declined

https://gerrit.wikimedia.org/r/1050490

SimoneThisDot closed this task as Resolved.Jul 3 2024, 7:29 AM
JJMC89 removed projects: Patch-For-Review, Epic.Jul 4 2024, 5:15 PM
gerritbot added a comment.Jul 8 2024, 9:33 AM

Change #1052683 had a related patch set uploaded (by Simone Cuomo; author: Mimurawil):

[mediawiki/extensions/CentralAuth@master] Send email notification to legal when vanish request is declined

https://gerrit.wikimedia.org/r/1052683

gerritbot added a project: Patch-For-Review.Jul 8 2024, 9:33 AM
PatchDemoBot added a comment.Jul 9 2024, 1:56 PM

Test wiki created on Patch demo by SimoneThisDot using patch(es) linked to this task:
https://patchdemo.wmflabs.org/wikis/f5a7b80242/w

gerritbot added a comment.Jul 10 2024, 11:51 AM

Change #1053294 had a related patch set uploaded (by Simone Cuomo; author: Simone Cuomo):

[mediawiki/extensions/CentralAuth@master] Introduce Vanish Request Flow

https://gerrit.wikimedia.org/r/1053294

PatchDemoBot added a comment.Jul 10 2024, 12:07 PM

Test wiki created on Patch demo by SimoneThisDot using patch(es) linked to this task:
https://patchdemo.wmflabs.org/wikis/0f344e95cc/w

gerritbot added a comment.Jul 10 2024, 1:06 PM

Change #1052683 abandoned by Seddon:

[mediawiki/extensions/CentralAuth@master] Send email notification to legal when vanish request is declined

Reason:

Replaced by a flattened patch https://gerrit.wikimedia.org/r/c/mediawiki/extensions/CentralAuth/+/1053294

https://gerrit.wikimedia.org/r/1052683

PatchDemoBot added a comment.Jul 12 2024, 9:01 AM

Test wiki created on Patch demo by SimoneThisDot using patch(es) linked to this task:
https://patchdemo.wmflabs.org/wikis/bb21f4e4bf/w

gerritbot added a comment.Jul 15 2024, 1:10 AM

Change #1053294 merged by jenkins-bot:

[mediawiki/extensions/CentralAuth@master] Introduce Vanish Request Flow

https://gerrit.wikimedia.org/r/1053294

gerritbot added a comment.Jul 16 2024, 2:05 PM

Change #1054571 had a related patch set uploaded (by Urbanecm; author: Simone Cuomo):

[mediawiki/extensions/CentralAuth@wmf/1.43.0-wmf.13] Introduce Vanish Request Flow

https://gerrit.wikimedia.org/r/1054571

gerritbot added a comment.Jul 16 2024, 2:06 PM

Change #1054571 abandoned by Urbanecm:

[mediawiki/extensions/CentralAuth@wmf/1.43.0-wmf.13] Introduce Vanish Request Flow

https://gerrit.wikimedia.org/r/1054571

gerritbot added a comment.Jul 16 2024, 2:08 PM

Change #1054572 had a related patch set uploaded (by Urbanecm; author: Simone Cuomo):

[mediawiki/extensions/CentralAuth@wmf/1.43.0-wmf.13] Introduce Vanish Request Flow

https://gerrit.wikimedia.org/r/1054572

gerritbot added a comment.Jul 16 2024, 2:25 PM

Change #1054572 merged by jenkins-bot:

[mediawiki/extensions/CentralAuth@wmf/1.43.0-wmf.13] Introduce Vanish Request Flow

https://gerrit.wikimedia.org/r/1054572

Stashbot mentioned this in T368372: Define list for "appeal for a block".Jul 16 2024, 2:25 PM

Mentioned in SAL (#wikimedia-operations) [2024-07-16T14:25:47Z] <urbanecm@deploy1002> Started scap sync-world: Backport for [[gerrit:1054572|Introduce Vanish Request Flow (T367329 T367726 T367728 T367729 T367744 T368177 T368285 T368368 T368372 T368611 T369489)]], [[gerrit:1054573|Pass wiki id to actor store for cross-db hasPublicLogs query (T370059)]], [[gerrit:1054574|Properly set automatic vanish performer on GlobalRenameUser (T368177)]], [[gerrit:1053373|Enable account vanishing

Stashbot mentioned this in T367729: Customise Vanishing account Approval/Decline email.Jul 16 2024, 2:25 PM
Stashbot mentioned this in T367728: Customise "status" page for Vanishing Account.
Stashbot mentioned this in T367329: Create Special:AccountVanishRequest page.
Stashbot mentioned this in T367726: Initiate Global Rename queue from `Special:AccountVanishRequestPage`.
Stashbot mentioned this in T368285: Update Special:GlobalRenameQueue request view to work for vanish requests.
Stashbot mentioned this in T368611: Update Copy in the "alert" popup.
Stashbot mentioned this in T368177: Automatically accept vanishing requests if the user has no activity.
Stashbot mentioned this in T370059: Auto-vanishing failing with error InvalidArgumentException: DB connection domain 'loginwiki' does not match 'metawiki'.
Stashbot mentioned this in T367744: [EPIC] Phase 3 - Enable Global Rename Queue with Account Vanishing.
Stashbot mentioned this in T369489: Enhance the auto-vanish maintenance script.
Maintenance_bot removed a project: Patch-For-Review.Jul 16 2024, 2:31 PM
Stashbot added a comment.Jul 16 2024, 2:53 PM

Mentioned in SAL (#wikimedia-operations) [2024-07-16T14:53:37Z] <urbanecm@deploy1002> dbrant, urbanecm: Backport for [[gerrit:1054572|Introduce Vanish Request Flow (T367329 T367726 T367728 T367729 T367744 T368177 T368285 T368368 T368372 T368611 T369489)]], [[gerrit:1054573|Pass wiki id to actor store for cross-db hasPublicLogs query (T370059)]], [[gerrit:1054574|Properly set automatic vanish performer on GlobalRenameUser (T368177)]], [[gerrit:1053373|Enable account vanishing in Cen

Stashbot added a comment.Jul 16 2024, 3:01 PM

Mentioned in SAL (#wikimedia-operations) [2024-07-16T15:01:39Z] <urbanecm@deploy1002> Finished scap: Backport for [[gerrit:1054572|Introduce Vanish Request Flow (T367329 T367726 T367728 T367729 T367744 T368177 T368285 T368368 T368372 T368611 T369489)]], [[gerrit:1054573|Pass wiki id to actor store for cross-db hasPublicLogs query (T370059)]], [[gerrit:1054574|Properly set automatic vanish performer on GlobalRenameUser (T368177)]], [[gerrit:1053373|Enable account vanishing in Centra

Seddon moved this task from Incoming to Done on the Account-Vanishing board.Jul 23 2024, 11:50 AM
PatchDemoBot added a comment.May 20 2025, 12:14 PM

Test wiki on Patch demo by SimoneThisDot using patch(es) linked to this task was deleted:

https://patchdemo-legacy.wmcloud.org/wikis/0f344e95cc/w/

PatchDemoBot added a comment.May 20 2025, 12:14 PM

Test wiki on Patch demo by SimoneThisDot using patch(es) linked to this task was deleted:

https://patchdemo-legacy.wmcloud.org/wikis/bb21f4e4bf/w/

PatchDemoBot added a comment.May 20 2025, 1:27 PM

Test wiki on Patch demo by SimoneThisDot using patch(es) linked to this task was deleted:

https://patchdemo-legacy.wmcloud.org/wikis/f5a7b80242/w/

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