Page MenuHomePhabricator

Request to please begin the deployment of the Auto TY email receipt ("End of Year Receipt") on January 13th (date changed from Jan 6th)
Closed, ResolvedPublic4 Estimated Story Points

Description

The message is in the subject line.
Thanks, team, let me know if there's anything needed!
Related phab: https://phabricator.wikimedia.org/T380330 and Asana task: https://app.asana.com/0/1125967519298615/1208811147527782

https://wikitech.wikimedia.org/wiki/Fundraising/Internal_Endpoints/End_of_year_emails

Event Timeline

Damilare set the point value for this task to 4.Dec 9 2024, 9:14 PM

Cross-posting from a related task. The WMF End of year thank you message - English (United States) template within CiviCRM is ready for deployment when needed.

https://phabricator.wikimedia.org/T380330#10415336

@AKanji-WMF, our current high queue is heavily recurring donor-related (over 1.5k tickets). It would be really helpful to give ourselves more time to tackle the backlog before sending the EOY Thank You emails. Would it be possible to adjust the send date to January 13th?
If we send receipts before donors hear back from us, it will cause additional follow-ups—something we’d all like to avoid given how busy things are. Moving the send date would give us a chance to clear the backlog and still leave us three full weeks to manage responses before maintenance week.
The email template is ready. Could these two phabs https://phabricator.wikimedia.org/T379751
https://phabricator.wikimedia.org/T380403 use a bit more time as well?
Let me know if this is doable and if there's anyone else I should tag. Tysm!

SHust renamed this task from Request to please begin the deployment of the Auto TY email receipt ("End of Year Receipt") on January 6th to Request to please begin the deployment of the Auto TY email receipt ("End of Year Receipt") on January 6th (request to change to Jan 13th).Jan 2 2025, 3:47 PM
SHust renamed this task from Request to please begin the deployment of the Auto TY email receipt ("End of Year Receipt") on January 6th (request to change to Jan 13th) to Request to please begin the deployment of the Auto TY email receipt ("End of Year Receipt") on January 13th (date changed from Jan 6th).Jan 2 2025, 8:50 PM

I don't see any problem with delaying until the 13th. We'll hold off.

XenoRyet set Final Story Points to 4.