A sub task of T382107: [Epic] Establish Product-Level Service Level Objectives (SLOs) for Experimentation Lab to track the definition of the product level SLOs.
User Story
As a Product Manager,
I want to define clear, measurable SLO targets for availability, latency, error rates, and data quality,
So that we can ensure the Experimentation Lab meets customer expectations and maintain high product reliability
Acceptance criteria
- Define availability metric/uptime target with specified measurement window ( with performance)
- Define error rate metrics (with engineering manager)
- Define error categories (5xx, 4xx, validation errors)
- Specified error rate targets (<0.1% for critical paths)
- Define latency metrics (with engineering manager)
- Define p50, p95, p99 targets for each critical endpoint (with measurement points)
- Define data quality metrics (with data quality engineer / engineering manager?)
- Data quality dimensions framework (with data scientist)
- Define completeness metrics (>99.5%) with specified accuracy targets
- Define freshness requirements
- Thresholds align with customer expectations
- Business impact is considered
- Are technically feasible
- include error budgets
- are reviewed by key stakeholders