Goals:
- February 12: Draft summary of successes, challenges, and opportunities related to surveys at WMF. This should include both process-related and technical aspects.
- February 28: Incorporate feedback from @Isaac and categorize potential improvements by urgency and difficulty.
- March 28: Make 1-3 small improvements (depending on complexity) and develop plan for remaining aspects.
Given that this is about mostly-internal survey infrastructure/processes, the report can take the form of a Google doc for ease of collaboration/feedback. Depending on final form and broader utility, we can consider publishing somewhere more transparently. @Isaac will try to provide formal feedback by February 19th but will also check in throughout so hopefully the second stage is mostly about categorizing potential improvements.
Areas to Address:
- Intake process for survey requests
- Documentation/training available
- Translation of surveys (T382626)
- QuickSurveys functionality
- LimeSurvey functionality
- LimeSurvey design/branding
- Open methodological questions -- e.g., response bias from different serving approaches
- Others as identified by stakeholders
Contributors:
@TAndic will take the lead on compiling/writing. @Bethany will lead on translation and consult on other Design Research aspects as needed. Further consultation support from @CMyrick-WMF, and @YLiou_WMF. @Isaac will provide guidance on structure etc. and feedback.