- Support prioritized ad hoc research ops tasks and requests that come in throughout the quarter
Description
Details
- Due Date
- Wed, Dec 31, 8:00 AM
Related Objects
Event Timeline
- Started working with Olga to set up operations for multilingual interviews and a survey for Edit Patrol feedback. There is a need for interpretation, so I began looking for new interpretation companies since our contract expired with our last service.
- I provided outreach messaging for the project, a workflow, worked on a glossary, and advised on a translation request.
- I wrote the contract terms for 3 contractors, and coordinated their hiring. I submitted the dev's contract request.
- I submitted a BAR for the renewal of Calendly.
- Obtained translations for iOS Year in Review prototype.
Helped developed communications and managed translations for Android research
More assistance on 2 UXR contracts
Met with two other language services companies
Began my conversations with Designers to hear about their participant recruitment needs
Obtained translations for Edit Patrol survey
Obtaining translations for ModTools Recent Changes survey
2 BARs for language service companies
began preparing short prez to explain changes to translations for upcoming D/DR meetup
met with Userlytics account rep to discuss our contract renewal (April)
organized Knowledge Repo working session with DR team
Met with Jahnavi to discuss research ops support for Collaborative Translations
Created recruitment materials for Collab Translations and ToolForge Feedback
created coordination plans for the aforementioned projects
Attended two demos for user research products
Submitted BAR for Japanese vendor for Barriers to Editing on iOS
fulfilled more translation requests for Design team members
materials development, recruitment, incentives, translation, and re-ops support for several projects: Flagged revisions, collaborative translation, edit patrol, toolforge feedback, alt-text project with a member of the external research community
Various supports to both DR contractors this week with their projects, including several meetings with them
Translations for Wishlist
Incentives/participant management for Toolforge Feedback, Barriers to Editing on iOS, FlaggedRevisions, Collab Translation
Userlytics renewal, setting up UL demo for D/DR team, planning a UL lead workshop, and exploring a UX consulting project
Translations for Automoderator and iOS app research
Incentives/participant management for Toolforge Feedback, iOS app research, FlaggedRevisions, Collab Translation, Wishlist
Interpretation for Collab Translations
Joy and I are engaged with Userlytics for a consulting project
Incentives/participant management for Toolforge Feedback, iOS app research, FlaggedRevisions, Collab Translation, Wishlist
Userlytics contract renewal
began testing out lookback.io capabilities
Incentives, release form tracking, and participant management for iOS app research, Collab Translation, Wishlist, and Commons Query Service
Hosted Userlytics demo with the D/DR team and did some followup
Attended a demo with Toluna and am currently trying to understand its costs and capabilities
Closed out the LimeSurvey theme task with Daniel and Tanja
Thanks for the work in the previous quarter. I'm repurposing this task for this quarter's work.
Demo with SurveyMonkey
Translations for Apps team, obtaining translation reviews
re-ops support for WF post launch usability testing
working with Bárbara to replace images on Design Strategy website
Discussed the Deep Readers project with Tara and developed a strategy for recruitment.
Working on a recruitment strategy and program for Apps Ambassadors with Amal
Preparing for quick survey recruitment drive for the participant database.
DR budget planning for the next FY
Followed up with SurveyMonkey- many on their team are OOO for Easter break so things are moving slowly.
Progress on updating user interview processes to include minors, working with Legal and Human Rights groups.
Deployed a recruitment quicksurvey on en.wiki; monitored incoming responses
Onboarding Debra to the research ops and team processes
Created a flyer and prepared for an in-person recruitment drive at the Hackathon
Continued working with Bárbara on updating Des Strat website images
Heard back from SurveyMonkey and did some followup, arranged for Tanja and/or Mike to get access to test the platform via FT team
Translations for two teams
Monitoring en.wiki participant recruitment drive and working on the updates/maintenance to the database
Onboarding Debra to the research ops and team processes
SurveyMonkey exploration and coordination with Tanja and Mike
Continuity planning for my sabbatical; creating instructions and documentation
Supported Deep Readers project with recruitment strategy, messaging, planning, and more.
Supported Jahnavi's project with materials and translation.
Translations for Apps experiment
Conversation about specialized recruitment with Katie; started creating plan and materials.
Ended the en.wiki participant recruitment drive after 5255 sign ups.
Continued onboarding Debra to re-ops and team processes
SurveyMonkey evaluation and recommendation [private link]
Coordinated mod testing training with Userlytics for Design team
Wrote an RFP for an external research partner for Deep Reading
Supported with recruitment and various re-ops: Deep Reading, Wikifunctions Dagbani testing, Central Contribs for Mods
Presented continuity plan to DR team
Submitted BARs for Qualtrics and Tremendous
Submitted contract request for a Spanish speaking UXR to help with Deep Reading
Launched the es.wiki recruitment drive, monitoring
supporting our contractors with their research ops, recruitment, and workflows
created workflow and messaging for special TSP recruiting
Submitted contract renewals for our 3 current contractors and did some followup to make sure the handoff of those requests to Debra goes smoothly
Followup for Qualtrics contract
Developed a recruitment plan and participant management workflow for the Apps Ambassador program
Delivered es.wiki users for recruitment for the Deep Reading project
Delivered finalized messaging, plan, and list of users for TSP specialized recruitment project
Transferred Docusign and incentive tasks to contractors leading Centralized Contribs and Deep Reading
Supported contractors with ad hoc admin/ops needs
Initiated LimeSurvey theme improvements
Updated des strat website with a number of projects
Airtable updates and maintenance: Prog Management base, Research participant database, and Knowledge Repo
- Mod Tools prototype testing: created recruitment materials and screener survey, sent emails to 400 database participants based on the team's criteria, and monitored responses.
- Wikifunctions testing with Dagbani editors: created recruitment materials, tracking signed release form and scheduled interviews.
- Contract renewal process for AirTable. Spoke with other AT users about their plans and explored what it would entail to move to CiviCRM.
- Took over as brand admin on Qualtrics. Onboarded as the admin and began organizing/updating the account.
Update for week of Sep 1-5th:
- Recruitment and participant management for mod tools testing project
- interpretation, translation, incentive requests from design researchers
- Contract renewal process for AirTable & Prolific: meeting with AT rep about options for next cycle; starting on Prolific request.
- Onboarding new designer to research ops
- Updated participate.html on the design strategy site; submitted merge request.
- incentives for Edit Check, Progression, and Mod Tools Testing
- Recruitment, translations, and general re-ops for Guided Article/Section Creation project. Tried to query one segment of users myself with some success.
- Submitted contract for Prolific
- Expanded DR project database to include methodologies
- Submitted AirTable contract renewal
- Recruitment strategizing, materials, screener survey for Year in Review testing.
- Participant management for for Guided Article Creation
- Incentives for Wikifunctions testing, Mod Tools testing, Progression, Guided Article Creation
- Followed up with Katie about special recruitment for TSP and organized database around that recruitment effort
- Participant database management
- UserInterviews.com platform demo
- Big recruitment effort for Year in Review testing: multiple rounds of emails to EN and JA-EN participants in the database. Monitoring screener responses and classifying respondents into 8 groups. Sending clear and detailed instructions for the test to qualified participants. Working closely with Sarah to debug pilot and coordinate on the readiness of each individual test. Being ready to send out instructions as soon as the tests are ready. Receiving and responding to participant issues and inquiries. Contacting Userlytics support on behalf of users experiencing issues.
- Deployed a ja.wiki participant database recruitment message with Daniel to find more JA-EN speakers that can participate in the YiR study. Using the opportunity to recruit 3000 new ja.wiki signups into the database. Monitoring incoming registrations.
- Participant management for for Guided Article/Section Creation
- Built a custom workflow to support the Watchlist Study, provided recruitment advice, worked with Legal to customize release form.
- Prolific and AirTable contracts are set
- Year in Review support: Lots of recruitment, participant management, and study logistics. Many of our recruited participants experienced technical challenges when trying to complete the unmod test. Due to this, we pivoted to moderated tests, which required some extra planning, materials development, and communications with participants. Additionally, we got few screener responses from a couple of key participant segments, requiring extra rounds of recruitment outreach. In the end, we got all of the interviews from all of the segments we needed 🎉, assuming the one remaining interviewee shows up today.
- Monitoring the ongoing ja.wiki participant database recruitment drive and cleaning database records as needed.
- Participant management and recruitment help for for Guided Article/Section Creation
- Provided logistical support and participant management for Watchlist testing
- Translations for iOS/Android A/B tests
Update for week of Oct 6th:
- Small ad-hoc requests from Designers and DRs
- Monitoring the ongoing ja.wiki participant database recruitment drive and cleaning database records.
- Preparing presentation about participant recruitment
- Obtaining translations, arranging internal translation checks
- Started an initiative to standardize age of written consent and participation on DR release forms
Update from week of Oct 13:
- Small ad-hoc requests
- Created fliers for participant database sign ups at WikiCon NA, and arranged for Carolyn and Sarah to distribute
- Began working on standardizing/updating our consent forms to reflect 16yo age floor, in many languages for each form.
- Shut down ja.wiki recruitment drive with ~2500 new sign ups. Had to clean a bunch of records.
Update for week of Oct 20:
- Ad-hoc re-ops support for Design and Design Research
- Finished deck about participant recruitment and database, awaiting feedback, presenting Oct 28th.
- Dug through the DR drives, scrubbed project folders on GDrive and UL of participant PII, or asked file owners to do so. arranged for deletion of archived content that contains participant PII.
- Write up of Attribution sprint apps/games interview findings
- Follow up tasks on a research community request about recruiting editors
- Lead a discussion on recruitment via surveys with the DR team
- Follow up tasks for recruiting at events
Update for week of Oct 10:
- Contract requests for Jahnavi and Overleaf
- Survey translations for Olga T
- Put in a request for query support from Applied Sciences
- Put in a request from Design management to get notified when someone is approved to attend an event
- Advised on Prolific account usage for T406207
- Provided recruitment advice/offer for external researcher who attended office hours
- Gave input/feedback on recruitment and materials for Sarai's developer interview project. Coordinated on the recruitment plan.
Week of Dec 1:
- Participant recruitment and workflow support for API Sandbox project
- OverLeaf contract tasks
- Translations for Apps design experiment
- Contractor check-in about Future Audiences work
- Submitted Calendly and Prolific Coupa requests
Week of Jan 12:
- translation requests for Apps experiment
- interpretation requests for Recognition interviews
- incentives and participant database updates
- Coupa request
Week of Jan 19:
- translation checks
- interpretation requests
- incentives and participant database updates
- Conversation with Qualtrics
- Troubleshooting survey issues for Committees Support Satisfaction survey
- contractor checkin/ website codex conversion coordination
- Program Management database updates
- Logistics and feasibility discussion with Isaac for upcoming longitudinal study