Moderators play a crucial role in sustaining Wikimedia communities by handling social, technical, and governance work. In T376684, the WMF Research team identified a large number of moderation actions across language editions of Wikipedia. Among them, some focus on content rather than users and are crowdsourced, involving a large number of users without high levels of wiki-specific expertise or hard-to-acquired user rights. We refer to them as crowdsourced content moderation.
In coordination with the qualitative work described in T383365, we want to quantitatively analyze crowdsourced content moderation actions, with a particular emphasis on exploring the use of templates added to articles needing cleanup. We aim to understand how article issue templates can effectively draw attention from both readers and editors to engage in the moderation process.
In this task, we will address some of these questions to prototype metrics that can serve Product Teams.