Scope
- Wikipedia
- Languages: English
Details of scoping: (private link) Research Brief
Output
A report about the perceptions of Wikipedia readers when interacting with AI generated article summaries.
Other resources
- Internal (private) parent Asana task
ORIGINAL REQUEST
Please provide all the following information:
- Context. Provide a short paragraph with some background context for your request, please include links to relevant material.
From the Reading Wikipedia research, an AI-generated summary was specifically suggested as a potential area of exploration. As the Wikipedia readability/content simplification research confirmed, much of the content on Wikipedia can be complex, and qualitative research has shown users indicating that they would find value in a shorter overview. The simple summaries feature was developed as a result to address this need, and an initial round of Userlytics testing was completed.
- Description.What is your request about?
The team would like to understand how readers perceive and understand the summaries feature within the Wikipedia context. Additionally, as the first round of testing did not provide much context for some participants' critical reaction, more exploration in this area is needed. Finally, due to the fact that the generated content can vary in quality, we want to understand how it might affect Wikipedia's reputation.
- Expected Deliverable. What is the ideal outcome or result of your request?
A report describing qualitative and quantitative (ratings/rankings) findings regarding how the variability in simple summaries content quality can affect participants' trust and perception of Wikipedia and its reputation.
I need this task resolved in:
- 1 month.
- 3 months.
- 6 months.
- Whenever you get to it :-)
- Other. Do you have any other questions or comments ?
For use by WMF Research team; please leave everything below as it is:
- Does the request serve one of the existing Research team's audiences? If yes, choose the primary audience. (1 of 4)
Yes. Audience 1. WMF.
- What is the type of work requested? At a high level: User research to understand the perception of Wikipedia readers towards article summaries generated by AI. (details: Private research brief)
- What is the impact of responding to this request?
- Support a technology or policy need of one or more WM projects
- Advance the understanding of the WM projects.
- Something else. If you choose this option, please explain briefly the impact below.