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Znuny dropdowns are not filled
Closed, ResolvedPublicBUG REPORT

Description

What happens?:

On any Znuny ticket it is not possible to do a selection on any on the two dropdown fields "move to queue" or "answer"

What should have happened instead?:

The dropdown fields should be filled and it should be possible to do a selection.

Other information (browser name/version, screenshots, etc.):

Tested on Opera and Firefox

2025-02-25 16_30_39-2025022510009135 - Inhalt - Ticket - Volunteer Response Team System.png (661×1 px, 56 KB)

2025-02-25 16_29_12-2025022510009135 - Inhalt - Ticket - Volunteer Response Team System.png (533×1 px, 45 KB)

Related Objects

StatusSubtypeAssignedTask
ResolvedBUG REPORTDzahn

Event Timeline

This is caused by a version upgrade yesterday and known. You can expect it to be fixed later today.

Until then you can use a Chrome/Chromium-based browser. They should work. Thanks for your patience.

Dzahn added a parent task: Restricted Task.Feb 25 2025, 4:45 PM

Hello @Reinhard_Kraasch thanks for reporting. Could you confirm if the issue is gone now? We upgraded to a newer version that should have fixed this.

Confirmed working in my Firefox 135.0.1 (linux), the two dropdowns given in screenshots now work properly.

Dzahn claimed this task.
Dzahn triaged this task as High priority.

Great! Thanks for confirming this. Calling it resolved. Let us know if you still see an issue.